Deputy Director of Maintenance RROPS (Rochester Operations)

MBTA; Boston (MA); On-site; USD 100,000 - 150,000; Full time

Job summary

A leading organization in transportation is seeking a Deputy Director of Rochester Operations. This role oversees facility operations, manages multi-million-dollar contracts, and supports the development of the railroad mechanical services. The ideal candidate will possess strong management skills, a relevant degree, and significant experience in railroad operations.

Qualifications

• Five years of experience in railroad operations management.
• Three years of experience in facilities management.
• Two years of supervisory or leadership experience.

Responsibilities

• Manage operations at the Rochester Facility ensuring compliance and performance.
• Oversee multi-million-dollar contracts and budgets for mechanical services.
• Direct inspections and lead investigations of mechanical failures.

Skills

Organizational skills

Analytical skills

Customer service

Conflict resolution

Communication

Education

Bachelor’s Degree in Transportation, Engineering, Facilities Management

High School Diploma or GED with additional experience

Tools

Word

Excel

PowerPoint

Job description

The Deputy Director of Rochester Operations will support the Director of Rochester Operations and oversee all operations at the RRO Rochester location. The Rochester Facility is an essential component of the RRO Department for successfully supporting current and projected MBTA Railroad Operations passenger equipment SGR and service initiatives. The Rochester Facility is also a key factor in supporting new passenger equipment procurements. This position manages the passenger equipment mechanical services contract, including revenue and non-revenue rolling stock. In addition to these services, this position will approve and execute contracts and oversee facility improvements, upgrades, and maintenance via prime and subcontract services.

• Execute duties and responsibilities in a multi-disciplinary management role, including Capital, Operating, and Force Account project initiation and budget management.
• Develop, implement, and oversee multi-year, multi-million-dollar Rochester Mechanical Services contractual specifications, staffing levels, negotiation, procurement, award, budget management, and oversight
• Develop scope for Locomotive and Passenger Coach overhauls to support passenger service and special events.These initiatives include but are not limited to complete locomotive overhauls, passenger coach overhauls, conversions, and restoration.
• Direct contractors performing the inspections of passenger equipment to ensure effective and safe performance and assure conformance with operating rules, orders, recommendations, and requirements.
• Lead investigations and analyze mechanical failures/issues to develop and implement solutions that are in compliance with applicable regulations, best practices, and in the best interests of the Authority.
• Provide support for the continued development and implementation of RRO Mechanical parts programs and material management, along with other specialized mechanical programs.
• Participate in the development of the Railroad Operations – Mechanical Division budget.
• Assist with departmental community relations activities and the coordination of special events, such as the running of special trains.
• Facility Management and Construction, including collaborating with contractors, state and local municipalities, and governing agencies
• Initiate and manage multi-million-dollar Project Initiative (PI) via the Commuter Rail Operating contractor and local railroad.
• Develop, award, and manage multi-million-dollar Capital and Operating budgets in support of implementing extensive facility/yard expansions, upgrades, and SGR improvements concurrently.
• Develop and qualify a network of vendors and subcontractors.
• Ensure budgetary goals are met and that all work is performed in a timely and cost-effective manner.
• Respond or report to work as directed by senior management for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty-four (24) hours per day, seven (7) days per week.
• Drive a company or personal vehicle to visit work sites and to assist at emergencies and/or events as needed.
• Respond to each inquiry, whether from a customer, vendor or co-worker, in a courteous and professional manner.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Perform all other duties and projects that may be assigned.

• A Bachelor’s Degree from an accredited institution in Transportation, Engineering, Facilities Management, or other related fields.

• Five (5) years of experience in railroad operations transportation or maintenance and/or operations management.
• Three (3) years of experience in facilities management
• Two (2) years of supervisory/manager/ leadership experience.
• A valid driver's license in accordance with MBTA policy.
• Experience with FRA operations compliance.
• Effective organizational, analytical, and confidentiality skills.
• Working knowledge of Word, Excel, and PowerPoint applications.
• Effectively communicate with customers, employees, and vendors.
• Have excellent customer service and conflict resolution skills.
• Ability to provide internal and external customers with a courteous and professional experience.
• Ability to supervise and work effectively with a diverse workforce

Preferred Experience and Skills

• Three (3) years of supervisory/manager/ leadership experience.
• Experience with facilities management
• Experience with procurement processes
• Budget development and management
• Experience with contract/vendor management in a passenger railroad environment.
• Experience with passenger train railroad operations and/or maintenance.
• Familiarity with FTA, FRA, NORAC, DPU, and NTSB policies and procedures.

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
• An associate degree from an accredited institution and an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
• A master’s degree in a related subject is a substitute for two (2) years of directly related experience.
• A nationally recognized certification or statewide/professional certification in a related field substitutes for one year of experience.