Deputy Director, Information & Analysis - CSS Data

Commonwealth of Massachusetts; Boston (MA); Hybrid; USD 94,000 - 145,000; Full time

Job summary

Commonwealth of Massachusetts, Department of Revenue, is hiring an Administrator VI - Deputy Director for Information & Analysis in Boston. The role leads CSS data warehouse, dashboards, QA, and performance reporting to support agency decisions and strategic objectives.

Responsibilities include guiding analytics, ensuring data integrity, and collaborating with executive management and partner agencies to drive improvements in child support collections and program participation.

Qualifications

• Strategic thinking to align goals with agency vision and performance.
• Ability to interpret data and visualize business needs for management decisions.
• Leadership and staff development to support organizational succession and growth.
• Strong communication, collaboration, and stakeholder management across agencies.

Responsibilities

• Provide strategic leadership for DOR/CSS data warehouse and QA.
• Oversee data warehouse and Tableau reporting environments and ensure data integrity.
• Translate analyses into actionable recommendations to improve operations and collections.
• Coordinate performance reporting with executives, managers, and auditors.

Skills

SQL queries

Tableau dashboards

Data visualization

Leadership

Operational analysis

Education

Bachelor’s degree in related field

Tools

Tableau

Microsoft Office

Job description

Commonwealth of Massachusetts, Department of Revenue, is hiring an Administrator VI - Deputy Director for Information & Analysis in Boston. The role leads CSS data warehouse, dashboards, QA, and performance reporting to support agency decisions and strategic objectives.

Responsibilities include guiding analytics, ensuring data integrity, and collaborating with executive management and partner agencies to drive improvements in child support collections and program participation.