Deputy Associate Director, Insurance Operations

US Office of Personnel Management; Washington (District of Columbia); On-site; USD 150,000 - 210,000; Full time

Job summary

The Deputy Associate Director, Insurance Operations (DAD IO) at the U.S. Office of Personnel Management directs the Insurance Operations organization and advises senior leadership on insurance programs, contracts, and carrier performance.

The incumbent will lead efforts to improve efficiency and customer service across agency insurance operations. Candidates must demonstrate Executive Core Qualifications (ECqs) and Mandatory Technical Qualifications (MTQ) in their resume (not to exceed 2 pages);

Qualifications

• MTQ: knowledge of insurance principles, actuarial financing, and related laws and regulations.
• DTQ (optional): knowledge of laws and regulations related to employee health insurance and other benefits programs.
• ECqs: five key executive competencies to be demonstrated in the resume.

Skills

ECqs awareness

Job description

The Deputy Associate Director, Insurance Operations (DAD IO) reports to the Principal Deputy Associate Director (PDAD) for Healthcare and Insurance (HI) and directs the Insurance Operations organization at the U.S. Office of Personnel Management (OPM). The incumbent advises the PDAD, HI Associate Director, and the OPM Director on insurance operations (including enrollment and customer experience), contract negotiations and administration (including disputed claims), and carrier performance.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.

To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECqs) and Mandatory Technical Qualification (MTQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position.

There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECqs) or the Mandatory Technical Qualification (MTQ) and Desirable Technical Qualification (DTQ).

MANDATORY TECHNICAL QUALIFICATION (MTQ): Your resume should demonstrate accomplishments that would satisfy the mandatory technical qualification.

• Demonstrated comprehensive technical and administrative knowledge of insurance principles and practices, including actuarial and financing considerations, insurance industry trends, and laws, rules, and regulations related to insurance benefits programs.

DESIRABLE TECHNICAL QUALIFICATION (DTQ)(OPTIONAL):

• Demonstrated comprehensive technical and administrative knowledge of laws, rules, and regulations related to employee health insurance and other insurance benefit programs.

EXECUTIVE CORE QUALIFICATIONS (ECqs): In addition to the Mandatory Technical Qualification requirement listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECqs. If your 2-page resume does not reflect demonstrated evidence of the ECqs and MTQ, you may not receive further consideration for the position.

There are five ECqs:

• ECq 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.
• ECq 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.
• ECq 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.
• ECq 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable.
• ECq 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.

Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECqs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.

For more information regarding the ECqs, refer to Hiring and Talent Development for the Senior Executive Service.