Depot Repair Technician

Becton Dickinson; San Jose (CA); On-site; USD 37,000 - 59,000; Full time

Job summary

Waters is seeking a Flow Cytometer Repair Technician to diagnose and repair BD flow cytometry instruments and related medical devices. The role involves high-quality repairs, collaboration with CTS and Logistics for instrument loans, and accurate SAP documentation.

On-site presence is expected in a fast-paced regulated lab environment. The position requires a high school diploma or GED, with potential COVID-19 vaccination requirements depending on location.

Qualifications

• Minimum requirement: High School Diploma or GED.

Responsibilities

• Diagnoses instrument issues of basic to moderate complexity with limited or no assistance.
• Repairs instrument issues of basic to moderate complexity with limited or no assistance.
• Collaborates with Customer Technical Service and Logistics teams for shipment and return of instruments.
• Documents interactions, repairs, parts replacements and diagnostics in SAP.
• Completes training on Accuri Flow Cytometry Instruments.

Education

High School Diploma or GED

Tools

SAP

Job description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide. We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description Job Overview: Flow Cytometer Repair Technician role focused on troubleshooting, repairing, installing, and supporting BD flow cytometry instruments, related medical devices and assemblies.

• Diagnoses instrument issues of basic to moderate complexity with limited or no assistance.
• Repairs instrument issues of basic to moderate complexity with limited or no assistance.
• Collaborates and interacts frequently with Customer Technical Service and the Logistics teams to coordinate the shipment of Loaner instruments, and return of customer repaired instrumentation.
• Document customer interactions, repair process steps, parts replacements, and diagnostics results in a complete and accurate manner through the SAP system.
• Successfully completes basic training on several versions of the Accuri Flow Cytometry Instruments.
• Maintains technical proficiency with product evolution as new depot repaired products are developed and released.
• Manages a high degree of customer satisfaction by performing high quality product repairs.
• Maintains a professional image at all times through dress, behavior, and all verbal & written communications.
• Routinely communicates as appropriate to peers and management.
• Prepares and submits all administrative paperwork such as payroll time sheets, service reports, monthly reporting etc. n an accurate and timely manner.
• Participates as required in training on regulatory issues affecting area of work.
• Brings regulatory compliance questions/issues to the attention of management.
• Follows BDB’s Environmental, Health and Safety (EH&S) policies and procedures.
• Takes responsibility for safety in the immediate work area.
• Participates in EH&S programs.
• Notifies supervisor of all observed hazardous conditions or unsafe work practices.
• May provide recommendations on maintaining the safety of the work environment.
• Performs other related duties and assignments as required.

Minimum Requirement: High School Diploma or GED

We prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. For certain roles employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with our Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

#earlycareer

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills Optional Skills . Primary Work Location USA CA - San Jose - Montecito Additional Locations Work Shift At BD,

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You." Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed. Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role. Salary Range Information $27.00 - $43.20 USD Hourly

We are the #MakersofPossible Working together, we make products that patients, families and their healthcare professionals rely on. We do this because we are committed to advancing the world of health. But it takes the imagination and passion of all of us at BD, from manufacturing to marketing, to look at the impossible and find solutions that turn dreams into possibilities with real-life health benefits for people today, tomorrow and beyond. We make this happen, together. We are the makers of possible.

Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.