Deposit Services Specialist

Minnbankers; Richfield (MN); Vor Ort; USD 29.000 - 36.000; Vollzeit

Zusammenfassung

United Bankers' Bank in Richfield, MN is seeking a Deposit Services Specialist to deliver exceptional customer service and perform operational support for respondent financial institutions. The role requires accurate account maintenance, file transfers, reconciliations, and issue resolution on a rotating shift schedule, with on-site work and potential remote opportunities after training.

The candidate should have a high school diploma, 1–2 years related experience, and proficiency with Windows

Qualifikationen

• High school diploma or equivalent.
• 1–2 years related experience.
• Windows operating system and 10-key proficiency.
• Familiarity with banking policies and procedures.
• General ledger posting and reconciliation knowledge.
• Pleasant phone demeanor.
• Detail-oriented and able to meet deadlines.

Aufgaben

• Enter information to respondent institution accounts to meet deadlines.
• Update daily account information for UNET system.
• Verify file transfers to and from various sources.
• Investigate questions on account postings and bank policies.
• Assist customers with product utilization and resolve issues.
• Balance and reconcile inclearings and verify signatures to prevent fraud.
• Maintain records and deposits of daily drafts.
• Process electronic Canadian checks and foreign checks.
• Handle foreign currencies with vendors.
• Edit account analysis reports monthly.
• Send audit requests to banks/auditors with reports.

Kenntnisse

Windows operating system

10-key proficiency

Familiar with banking policies

Detail-oriented

Ausbildung

High school diploma or equivalent

Tools

UNET system

Jobbeschreibung

Job Description

UBB is currently recruiting for a Deposit Services Specialist who will provide exceptional customer service and operational support to our respondent financial institutions. This position is responsible for accurate account maintenance and processing, file transfers, reconciliations, researching account questions, troubleshooting issues, and assisting customers with UBB products and services.
Individual will need to be available to work the following shifts on a rotating basis: 7:30 am – 4:00 pm, 8:30 am – 5:00 pm, and 10:00 a.m. – 6:30 p.m. Position is on-site at our Richfield office. Work-from-home opportunities may be available on a rotating basis after an initial training period.

• Enters a variety of information to respondent institution accounts in an accurate and timely manner to meet established deadlines. Performs updates daily to provide accurate account information for the UNET system (UBB’s online banking product).
• Uploads and verifies file transfers to and from various sources.
• Investigates any questions regarding account postings, procedures, and bank policies. Reviews and refers new business to appropriate internal departments or external organizations.
• Assists customers with product utilization, answers incoming calls and/or requests, troubleshoots, solves problems, and provides resolution to supported users or other team members within the contracted scope of support for each client.
• Balances and reconciles UBB’s inclearings, verifying signatures and authorizations to prevent fraudulent items from clearing customer DDA accounts.
• Maintains records and deposits daily drafts received from respondent institutions.
• Handles electronic processing of Canadian checks and processing/collection of foreign checks.
• Handles foreign currencies with vendors.
• Enters and edits account analysis reports throughout the month.
• Completes and sends audit requests to banks and/or auditors, along with accompanying reports from other departments.
• Process currency orders to the Fed and investigate any inquiries from customers.

Deposit Services Specialist

United Bankers' Bank

2 Meridian Crossings #600, Richfield, MN 55423

Essential Responsibilities

• Enters a variety of information to respondent institution accounts in an accurate and timely manner to meet established deadlines. Performs updates daily to provide accurate account information for the UNET system (UBB’s online banking product).
• Uploads and verifies file transfers to and from various sources.
• Investigates any questions regarding account postings, procedures, and bank policies. Reviews and refers new business to appropriate internal departments or external organizations.
• Assists customers with product utilization, answers incoming calls and/or requests, troubleshoots, solves problems, and provides resolution to supported users or other team members within the contracted scope of support for each client.
• Balances and reconciles UBB’s inclearings, verifying signatures and authorizations to prevent fraudulent items from clearing customer DDA accounts.
• Maintains records and deposits daily drafts received from respondent institutions.
• Handles electronic processing of Canadian checks and processing/collection of foreign checks.
• Handles foreign currencies with vendors.
• Enters and edits account analysis reports throughout the month.
• Completes and sends audit requests to banks and/or auditors, along with accompanying reports from other departments.
• Process currency orders to the Fed and investigate any inquiries from customers.

Pay Range

• $21.34 - $26.30 hourly; depending on education, qualifications, experience
• Annual bonus target: 5% of annual pay dependent on company and personal performance

Education & Experience

• High school diploma or equivalent
• 1 – 2 years related experience
• Windows operating system, 10-key proficiency
• Familiarity with banking policies and procedures
• General ledger posting and reconciliation knowledge
• Pleasant phone demeanor
• Detail-oriented and able to meet deadlines

About Us

Build Your Career. Make an Impact. Grow With Us.
At United Bankers' Bank (UBB), we believe banking is about more than numbers – it’s about people, relationships, and strengthening the communities we serve. If you’re looking for an opportunity to bring your ideas, talents, and energy to a team that values making a difference, you’ve come to the right place.
Join a team where your work matters and your voice is heard. At UBB, you’ll have the opportunity to work alongside talented professionals, build meaningful relationships, and help community banks thrive.
When community banks thrive, their communities thrive.
Successful team members reflect our core values:
Driven: Take initiative, work hard and follow through
Accountable: Own our work, outcomes and mistakes
Service First: Serve community banks and each other with commitment & care
Transparent: Communicate openly and clearly
Collaborative: Support each other and put UBB first
Problem Solver: Keep learning, stay curious and find a path forward
United Bankers’ Bank is an EEO/AA employer: All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by law.