Deposit Ops Specialist - Research and Adjustment

Bank-First

Manitowoc (WI)

On-site

USD 42,000 - 68,000

Full time

14 days+

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Benefits offered by this job

Career growth opportunities

Flexible work-life balance

Community impact

Respect and collaboration culture

Job summary

Bank First in Manitowoc, WI is seeking a Research and Adjustment specialist to handle daily deposit operations, core system tasks, and customer service. The role requires attention to detail and a collaborative approach to ensure accurate processing.

You will reconcile wires, cash positions, and multiple financial systems, while supporting Tellers and Customer Service staff across Bank First locations. This is a hands-on position with growth opportunities.

Qualifications

Associates degree in business or accounting and banking experience preferred.
A thorough knowledge of bank products and services.
Proficient use of computers, spreadsheets and various database systems; strong Word and Excel knowledge.

Responsibilities

Process incoming and outgoing wire transfers (foreign and domestic).
Reconcile and manage the bank's daily cash position.
Reconcile CRS and FMS daily.
Reconcile various GL accounts daily; research out of balance items.
Process subpoenas and levies from government entities, court action, attorneys.
Submit federal and state withholding.
Process annual escheatment.
Review and renew W-8 BEN for customers.
Process foreign checks
Process check adjustments and duplicate items & stop payments
Team member of the Fraud Squad
Submit check fraud cases
Review and process overdraft decisions
Responsible for the Charge off deposit account process
Complete weekly administrative tasks for CDARS and ICS programs
Provide support to Tellers and Customer Services Representatives at all Bank First locations
Provide support to Deposit Operations co-workers in their absence
Lockbox Processing
Review closed deposit accounts
Follow procedures and share knowledge with others
Accept and provide assistance for special projects as needed

Skills

Verbal & written communication

Interpersonal skills

Organizational skills

Analytical & customer service

Problem solving

Professional demeanor

Ethical focus

Education

Associates degree in business or accounting

Tools

Word

Excel

Database systems

Job description

Job Details

Job Location: Bank First Eighth Street - Manitowoc, WI 54220

Why Work at Bank First

At Bank First, we’re not just a bank—we’re a community. Consistently ranked among the top-performing banks in the U.S. and Wisconsin, and recognized by American Banker as one of the "Best Banks to Work For". We combine professional excellence with a culture that truly values people. When you join Bank First, you’re joining a team that invests in your growth, supports your well-being, and celebrates your contributions.

Why You’ll Love Working Here

Your career growth is supported through training, mentoring, and advancement opportunities
Flexibility allows you to balance work and life without compromise
Your contributions directly impact guests and communities you care about
You’re part of a culture built on respect, collaboration, and empowerment

About the Role: Research and Adjustment

The Research and Adjustment position is responsible for a range of duties related to the daily deposit operations of the bank, including core system functions, information verification, and customer service.

Responsibilities

Process incoming and outgoing, foreign and domestic wire transfers
Reconcile and manage bank’s daily cash position
Reconcile Check Reconciliation System (CRS) and Financial Management System (FMS) daily
Reconcile various GL accounts daily; research out of balance items.
Process incoming requests, including subpoenas and levies, from various sources (government entities, court action, attorneys)
Responsible for submitting federal and state interest withholding
Process annual escheatment
Review and track W-8 BEN customers for accuracy and renewals
Process foreign checks
Process check adjustments and duplicate items & stop payments
Team member of the Fraud Squad
Submit check fraud cases
Review and process overdraft decisions
Responsible for the Charge off deposit account process
Complete weekly administrative tasks for CDARS and IC S programs
Provide support to Tellers and Customer Services Representatives at all Bank First locations
Provide support to Deposit Operations co-workers in their absence
Lockbox Processing
Review closed deposit accounts
Follow procedures and share knowledge with others
Accept and provide assistance for special projects as needed

Qualifications

Associates degree in business or accounting and banking experience preferred.
A thorough knowledge of bank products and services
Proficient use of computers, spreadsheets and various database systems. Strong Word and Excel knowledge
Knowledge or ability to learn applicable banking and/or regulatory policies and procedures
Effective verbal and written communication skills
Strong interpersonal skills
Excellent organizational skills
Proven analytical and customer service skills
Effective problem solving and decision making skills
Ability to handle self professionally
Strong ethical focus

About Bank First

Headquartered in Manitowoc, Wisconsin, Bank First serves communities across Wisconsin and the Illinois Stateline region. Our growth is built on relationship-based banking—getting to know our guests personally and helping them create lasting value.

Culture & Vision

We foster curiosity, creativity, and responsiveness while embracing individual differences. Employees are empowered with tools to succeed and supported in their careers. Our vision is to remain the top-performing, independent provider of financial services, delivering personalized solutions and value to guests and communities alike.

Our Values