Deposit Operations Specialist

INB, N.A.; Springfield (IL); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

INB, N.A. in Springfield, IL is seeking a Deposit Operations specialist to join our team. The role covers daily duties, account research, and processing mail, email, and verifications, with hours Monday–Friday, 8:00 am–5:00 pm.

An associate degree or higher is preferred; 6–12 months of related banking or Online Services experience is recommended. Strong organizational and communication skills are required; previous banking experience is preferred.

Qualifications

• Experience with balancing internal accounts and research.
• Ability to process mail, email, and fax verifications effectively.
• Strong written and verbal communication skills and attention to detail.

Responsibilities

• Balance internal accounts and perform account research.
• Process mail, email and faxed verifications; respond to requests.
• Support ITM internal balancing and other duties as assigned.

Skills

Balancing accounts

Account research

Verifications handling

Customer requests handling

Office software

Team collaboration

Education

Associate degree or higher

Job description

Description

About Us

At INB, your career is more than a job; it’s a chance to make a difference. As a locally owned, community-focused bank, we help individuals and businesses reach their financial goals through personalized service and trusted relationships. Our team is built on care, creativity, teamwork, balance, smart work, and enthusiasm. Join us and be part of a purpose-driven culture that makes a positive impact every day.

Summary

Deposit Operations seeks a self-motivated individual to join our team. The specialist is tasked with a variety of daily job duties and requires working with other subject matter experts within the Deposit Operations department. The scheduled work hours for this position is Monday through Friday, 8:00 am to 5:00 pm.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as well as other duties that are assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities

include the following. Other duties may be assigned that are reasonably within the scope of the position.

• Balancing of internal accounts
• Account research
• Process Mail, Email and Faxed Customer Verifications
• Responds to internal and external customer requests accurately and in a timely manner
• Support for ITM internal balancing
• Other Duties as assigned

While this list may seem extensive, please realize that our department prides ourselves in being cross trained and all of the listed processes will be taught over time.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Associate’s degree or higher is preferred; Six months to one-year related experience and/or training required in area of Online Services support experience recommended. Previous banking experience preferred.

Knowledge, Skills and Abilities

Excellent organizational skills are a must. Requires ability to communicate effectively and clearly (both written and verbally); Ability to read, write and comprehend simple instructions, short correspondence, and memos.

Mathematical Skills

Requires ability to perform basic mathematical calculations; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must also possess the ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Requires ability to use good judgment in making routine and complex decisions; Must be goal oriented and able to achieve individual goals as well as work as a team player to achieve departmental and/or Bank goals; Flexibility is necessary with the ability to adapt in an ever-changing environment.

Computer Skills

To perform this job successfully, an individual must be proficient in all Microsoft Office programs, with an ability to quickly learn other bank related programs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary

$42,000-$55,000 annually

Group Insurance Benefits and Plans

INB provides health, dental, vision, and life insurance benefits to all full-time employees. Coverage is also extended to their eligible dependents. Active employees make premium contributions based on plan selections.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, or working conditions.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for American with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

INB, N.A. is committed to Equal Employment Opportunity with respect to recruitment, hiring, training, promotion, and other terms and conditions of employment. It is INB's policy to afford equal opportunity to all employees and applicants for employment without regard to race, creed, color, sex, sexual orientation, age, marital status, national origin, disability, religion, veteran status, or any other basis prohibited by law. The EEO Law poster is available here: Know Your Rights: Workplace discrimination is illegal