Deposit Operations Pro: Balance & Verification Expert

INB, National Association; Springfield (IL); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

INB, N.A. in Springfield, IL is seeking a Deposit Operations Specialist to join our team. The role involves a variety of daily duties and requires collaboration with subject matter experts in Deposit Operations to ensure accurate processing.

Scheduled hours are Monday through Friday, 8:00 am to 5:00 pm, with cross-trained processes and a focus on accuracy, customer service, and timely responses. We offer comprehensive benefits and a supportive work environment.

Qualifications

• Associate’s degree or higher preferred.
• Six months to one-year related experience and/or training in Online Services support preferred.
• Previous banking experience preferred.

Responsibilities

• Balancing of internal accounts
• Account research
• Process Mail, Email and Faxed Customer Verifications
• Responds to internal and external customer requests accurately and in a timely manner
• Support for ITM internal balancing
• Other Duties as assigned

Skills

Organizational skills

Communication skills

Microsoft Office proficiency

Reading and writing ability

Education

Associate’s degree or higher

Tools

Microsoft Office

Job description

INB, N.A. in Springfield, IL is seeking a Deposit Operations Specialist to join our team. The role involves a variety of daily duties and requires collaboration with subject matter experts in Deposit Operations to ensure accurate processing.

Scheduled hours are Monday through Friday, 8:00 am to 5:00 pm, with cross-trained processes and a focus on accuracy, customer service, and timely responses. We offer comprehensive benefits and a supportive work environment.