Deposit Operations Analyst II

Socket.dev; West Virginia; Hybrid; USD 55,000 - 75,000; Full time

Job summary

MVB Financial Corp. is seeking an Analyst to support Core Bank and Fintech operations, focusing on quality control, compliance, and monitoring.

The role requires excellent attention to detail, risk analysis, and strong communication as you collaborate across teams and participate in client discovery processes. You will handle deposit program operations, due diligence, and CIP verification while maintaining data privacy and adapting to changing priorities.

Qualifications

• Associate or bachelor’s degree preferred.
• Minimum 2 years of related experience in the financial services industry.
• Previous experience in a similar role within banking/finance is preferred.
• Excellent attention to detail and strong analytical skills to identify risks or red flags.
• Ability to analyze large data sets and spot irregularities quickly.
• Proficiency in MS Office Suite, Outlook and various software applications for screenings and data management.
• Strong verbal, written and interpersonal communication skills.
• Ability to tackle complex problems with multiple factors in non-standard situations.
• Ability to learn, comprehend and define new systems and processes.
• Knowledge of Bank/Fintech operations and terminology for retail/commercial accounts.
• General knowledge of state and federal banking compliance regulations.

Responsibilities

• Manage all special deposit program offerings and vendor relationships.
• Collaborate with Compliance and Risk Management to address red flags in account openings.
• Perform customer screenings and due diligence checks for risks or unusual activity.
• Capture required customer information and documentation for triggering events.
• Maintain records of screening results and CIP verification, ensuring privacy and confidentiality.
• Identify process improvements to increase service level and efficiency.
• Coordinate with Account Managers to remediate action items.
• Complete training timely and pursue additional opportunities.
• Perform other duties as assigned.

Skills

Attention to detail

Analytical skills

Communication skills

Learn new systems

Problem solving

Education

Associate or bachelor’s degree preferred

Minimum 2 years of related experience in financial services

Tools

MS Office Suite

Outlook

Screening software/tools

Job description

ABOUT US

Here at MVB, our company culture defines the environment in which Team Members thrive. Our culture impacts a wide range of elements, including our purpose, values, expectations and goals that support growth and engagement – it is the secret sauce of our organization!

Our values live at the core of all that we do – Trust, Commitment, Teamwork, Adaptive, Respect, Love and Caring are our foundation for success. We are committed to fostering an environment focused on diversity, equity and inclusion, and we welcome Team Members from all walks of life. Join Team MVB today!

MVB Financial Corp. ("MVB Financial" or "MVB"), the innovative financial holding company of MVB Bank, Inc., is publicly traded on The Nasdaq Capital Market® under the ticker “MVBF.” Through its subsidiary, MVB Bank, Inc., ("MVB Bank") and the bank’s subsidiaries, MVB provides services to individuals and corporate clients in the Mid-Atlantic region, as well as to Fintech, Payment and Gaming clients throughout the United States. For more information about MVB, please visit www.mvbbanking.com.

This role can be based remotely.

Candidates must reside in one of the following states: West Virginia, Virginia, Texas, Florida, Ohio, Pennsylvania, Maryland, Washington D.C., New York, New Jersey, Arkansas, Alabama, Arizona, Delaware, Indiana, North Carolina, Georgia.

ABOUT THE ROLE

Within guidelines and general supervision, performs multiple functions in support of Core Bank and Fintech. The ideal candidate will have experience in quality control, compliance, and monitoring processes to ensure the Bank’s compliance with laws, regulations, and Bank and Fintech policies and procedures. To ensure success, candidates should be skillful at analyzing risk and compliance components; possess an attention to detail; be able to meet deadlines and effectively adapt to changes in deadlines and priorities; and be exceptional communicators. This Analyst will collaborate across business and functional lines and will be regularly included within client discovery processes. The specific duties assigned to this individual within the area of bank operations may change from time to time, based upon the specific requirements of the bank.

WHAT YOU’LL DO

• Manage all special deposit program offerings for the Bank and be the subject matter expert on the daily operations of these programs. This role will also have responsibility in managing the relationships with various vendors that MVB partners with for these initiatives.
• Collaborate with cross-functional teams, such as Compliance and Risk Management, to address any red flags or anomalies identified during the opening and screening of accounts classified under Deposit Program offerings.
• Perform meticulous customer screenings and conduct due diligence checks to identify potential risks or unusual activity or red flags in accordance with internal policies and regulatory guidelines.
• Ensure all required customer information and supporting documentation are captured for the new and existing deposit program customers who are going through a triggering event or material change.
• Maintain accurate records of customer screening results and CIP verification processes, ensuring compliance and data privacy and confidentiality standards.
• Proactively identifies and modifies procedures and process maps, to increase level of service and promotes operational efficiency in operations functions.
• Work with Account Managers to address or remediate identified action items.
• Complete all required training timely and be proactive in seeking additional relevant training opportunities.
• Other duties as assigned.

EDUCATION & WORK EXPERIENCE

• Associate or bachelor’s degree preferred.
• Minimum 2 years of related experience in the financial services industry.
• Previous experience in a similar role within the banking or financial services industry is preferred.
• Excellent attention to detail and strong analytical skills to effectively identify potential risks or unusual activity and red flags.
• Ability to understand and analyze large amounts of data and be detail oriented and quick to spot irregularities.
• Proficiency in MS Office Suite, Outlook and in using various software applications, databases, and tools for conducting screenings and managing customer information.
• Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.
• Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations.
• Ability to learn, comprehend and define new systems and processes.
• Intermediate experience knowledge and training in Bank/Fintech operation activities, terminology and products and services related to retail and commercial account customers.
• General knowledge of related state and federal banking compliance regulations, and Bank/Fintech operation polices.

BENEFITS AT MVB

MVB Financial Corp., ("MVB"), offers an excellent selection of benefits for regular, part-time and full-time Team Members, including:

• Medical, Dental and Vision Insurance
• Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA)
• Short- and Long-Term Disability Plan
• Group Life Insurance
• 401K Salary Deferral Plan
• Wellness Program
• Education & Tuition Expense Reimbursement
• PTO and Unique Vacation Purchase Program
• Nationwide Pet Insurance Coverage

#LI-Remote

We encourage you to submit an application even if you haven’t performed every job duty listed above, as your skills may be transferrable. MVB is looking for ambitious individuals with related knowledge, understanding and abilities who are willing to learn and grow. What we care about most is allowing you to develop and, in return, you help us become a stronger, more diverse and well-rounded organization.