Deposit Banking Specialist - Client Experience

Platinum Bank; Saint Paul (MN); On-site; USD 36,000 - 54,000; Full time

Job summary

Platinum Bank is seeking a Deposit Banking Specialist to serve as the main contact for existing and new clients, ensuring a high-touch, hospitable experience and a smooth deposit relationship process across Oakdale and Plymouth branches.

You will handle day-to-day banking needs, resolve inquiries, and process transactions with accuracy, while upholding security and regulatory compliance in a fast-paced branch setting.

Qualifications

• High School degree or GED required.
• New account opening experience preferred.
• Strong customer service and communication skills required.

Responsibilities

• Open and maintain deposit accounts for new and existing clients.
• Assist clients with account inquiries and transactions.
• Process deposits and banking services for Oakdale and Plymouth branches.
• Resolve client issues and provide prompt, accurate support.
• Collaborate with internal teams and external partners for onboarding and ongoing relationships.
• Ensure security procedures and bank policies are followed.

Skills

Customer service

Communication

Multitasking

Attention to detail

Adaptability

Team collaboration

Education

High School degree or GED

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Platinum Bank is seeking a Deposit Banking Specialist to serve as the main contact for existing and new clients, ensuring a high-touch, hospitable experience and a smooth deposit relationship process across Oakdale and Plymouth branches.

You will handle day-to-day banking needs, resolve inquiries, and process transactions with accuracy, while upholding security and regulatory compliance in a fast-paced branch setting.