Deployment Strategist

Pryzm; Washington, New York, Boston (District of Columbia, NY, MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive medical, dental, and vision coverage

Relocation assistance

Job summary

Pryzm is looking for a Deployment Strategist to join their team in Washington DC. The role requires embedding with customers to understand workflows and decision-making processes. Ideal candidates will have customer-facing experience, strong analytical instincts, and outstanding communication skills to bridge technical concepts.

This fully on-site position involves regular customer travel and the potential for career growth within a fast-paced, impactful environment.

Qualifications

• 2–5 years of experience in a high-impact, customer-facing role.
• Ability to work with operators in government environments.
• Outstanding communication skills to translate technical concepts.

Responsibilities

• Embed with customers to understand workflows and decision-making processes.
• Design and deploy tailored workflows using the Pryzm platform.
• Build relationships with end users and senior leaders in customer organizations.

Skills

Customer-facing role experience

Strong analytical instincts

Communication skills

Comfort with ambiguity

Job description

Position: Deployment Strategist

Location: Boston, NYC, Washington DC (On-Site)

About Pryzm

Pryzm is transforming how organizations engage with the federal government. Today, federal procurement and business development is fragmented across disconnected workflows, siloed intelligence, and institutional knowledge locked in spreadsheets and inboxes. Pryzm’s AI brings together market intelligence, budget data, program visibility, and human insights into a single platform that helps teams navigate and win in the federal ecosystem. Big data, meets CRM, meets AI. Our mission is simple: deliver the right capabilities to the missions that matter most.

The Role

Deployment Strategists are the tip of the spear at Pryzm: the people who sit at the intersection of software, strategy, and mission. This is not a traditional implementation role. You will embed directly with our customers in the national security and federal technology space, learn their hardest problems, and build the workflows, analyses, and operational capabilities that transform how they work.

You will work alongside engineers and GTM teams to shape the roadmap, represent the customer's voice inside Pryzm, and ensure that our platform delivers measurable impact in the field. We are looking for people who thrive in ambiguity, build trust with operators and executives alike, and are driven by outcomes.

What You’ll Do

• Embed with customers to understand their workflows, priorities, and decision-making processes from the inside out
• Design and deploy tailored workflows and analytical tools using the Pryzm platform to solve real operational problems
• Translate ambiguous mission requirements into clear product configurations, data integrations, and actionable insights
• Build and maintain trusted relationships with end users, program managers, and senior leaders at customer organizations
• Partner with Pryzm’s engineering teams to communicate what’s working, what’s missing, and what matters most
• Drive adoption and capability expansion within existing accounts, identifying new use cases and stakeholders
• Develop training materials, playbooks, and documentation that scale your impact beyond direct engagement
• Support business development by participating in demos, capability briefings, and proposal efforts

What We’re Looking For

• 2–5 years of experience in a high-impact, customer-facing role, either or already as a Deployment Strategist or Forward Deployed Engineer, or elsewhere, such as within consulting, federal contracting, SaaS implementation, or a hybrid.
• Demonstrated ability to work directly with operators and decision-makers in government or national security environments
• Strong analytical instincts: comfortable with data, able to structure complex problems, and fast at learning new tools
• A builder’s mindset: you don’t wait to be told what to do; you identify the gap and close it
• Outstanding communication skills with an ability to translate technical concepts for a variety of audiences.
• Comfort with ambiguity and a bias toward action in fast-moving, high-stakes environments
• Experience with government procurement, capture management, or the federal technology ecosystem is a strong plus.
• Bonus: if you are technical and can write code too!

Qualifications

• Located in or willing to relocate to New York, Washington DC, or Boston. This is a fully on-site position.
• US Person required; active clearance preferred or ability to obtain
• Veterans and those with military or intelligence community backgrounds strongly encouraged to apply
• Willingness for regular customer travel

Benefits

Pryzm offers top-tier benefits for full-time employees, including:

• Competitive salary and meaningful equity
• Platinum healthcare: comprehensive medical, dental, and vision coverage fully covered for employees and dependents
• Basic Life/AD&D and long-term disability insurance fully covered, with the option to purchase additional life insurance for you and your dependents
• Relocation assistance available