Deployment Strategist

HappyRobot; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading technology firm in the United States is seeking a Deployment Strategist to bridge user needs with product capabilities. This role involves partnering with customers to enhance their workflows, collaborating with engineers for solution delivery, and presenting strategies to key stakeholders. Ideal candidates should be adept at identifying datasets and designing impactful user workflows to drive expansion. Join us to help customers unlock significant value from our technology.

Responsibilities

• Partnering with customers to understand their workflows, goals, and pain points.
• Collaborating with engineers to deliver customer solutions.
• Identifying key datasets for customer decision-making.
• Designing user workflows that scale across teams.
• Leading training and onboarding sessions for new users.
• Presenting findings to stakeholders at all levels.
• Driving customer expansion by shaping new use cases.

Job description

Role Overview

As a Deployment Strategist, your mission is to connect the dots between user needs, data insights, and product capabilities to help our customers unlock value. You’ll dive deep into our customer operations, partner directly with end users and decision-makers, and shape how HappyRobot’s technology is applied to their most critical challenges.

What You’ll do

• Partnering with customers to understand their workflows, goals, and pain points—often embedding directly with their teams.

• Collaborating with Forward Deployment Engineers to scope, prototype, and deliver solutions powered by HappyRobot’s platform.

• Identifying and interpreting key datasets that drive customer decision-making, and working to integrate them into robust, scalable pipelines.

• Designing and refining user workflows that solve meaningful problems and scale across teams and functions.

• Leading training and onboarding sessions, ensuring new users are set up for success and our tools have lasting impact.

• Presenting findings and strategy to stakeholders at all levels—from frontline operators to executives.

• Driving customer expansion by scoping new use cases and shaping how we grow our footprint within organizations.