Deployment Strategist

Visible Hands; Northern (KY); Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Direct impact

Playbook ownership

Competitive compensation package

Health benefits

Job summary

Holly, the HR platform for city and county government, is hiring a Deployment Strategist as we scale to 150+ government clients. You will own the full implementation journey—from kickoff at a county HR office to weeks of training and ensuring teams are confident using the product.

In this role you'll manage 2–3 simultaneous launches, work with public servants new to AI, and help expand the platform across the public sector with travel across the West Coast and beyond.

Qualifications

• Understanding how local government works and how to drive adoption of new tools.
• Strong project management with focus on timelines and outcomes.
• Ability to train and empower government teams to use the platform.

Responsibilities

• Launch government partners onto Holly from kickoff to structured training and onboarding.
• Stay close after launch: track usage, troubleshoot, and onboard new team members.
• Shape the product by surfacing patterns and suggesting features based on client needs.

Skills

Project management

Public sector experience

Stakeholder management

Training delivery

Customer success

Job description

Holly is the HR platform built for city and county government. We help local governments modernize how they hire, classify, and manage their workforce — work that directly shapes public services for millions of people. Our platform is live across 12 states with 60+ jurisdictions representing over 10% of the US population, including major counties like Santa Clara and Contra Costa in the Bay Area, Orange County in LA, and Snohomish County in Washington State. Demand is outpacing our team, and we're building to meet it.

Holly is a seed-stage team of 20+ operators with deep roots in public service, civic tech, and AI. We’ve raised $10M from leading investors in government technology and the future of work and have grown over 100X in the last year. We center public servants and impact in every decision and we bring that same care to how we work here at Holly.

About the Opportunity

• We're hiring a Deployment Strategist as we scale from 50 to 150+ government clients.

• You’ll own the full implementation journey for new partners - cities, counties, special districts — from the moment they sign through their first months on the platform. That means running kickoff sessions at county HR offices, leading 4-6 weeks of structured training, and making sure teams are genuinely confident using the product on their own.

• At full pace, you’ll be managing 2–3 simultaneous launches. You’ll frequently be in rooms with two to twenty public servants, many of them using AI for the first time. You're their entry point - and you'll shape the outcomes they get.
• This role is for someone who sees the public sector as one of the most important and underserved places to build — and wants to work directly alongside the people doing that work.

What you'll do

• Launch government partners onto Holly. Own the full implementation journey, from a kickoff session (often in-person at a county HR office), to structured training in the weeks that follow to ensure the team is confidently using the platform on their own. You’ll keep timelines tight and stakeholders aligned across multiple launches at once.
• Stay close after launch. Track usage, spot problems before they erupt, troubleshoot data issues, and step in when a client identifies a new use case, hits a workflow challenge, or brings on new team members who need onboarding.
• Shape the product. Observe patterns no one else on the team sees — what's confusing, what's missing, what would save a client hours. The path from customer insight to shipped feature runs through you.

Who You Are

• You understand how local government works and you know that getting people to adopt new tools is as much about relationships and trust as it is about the software.
• You're a strong project manager who follows through. You ask good questions, stay close to the details, and don't consider a launch successful until the client is actually getting value.
• You're energized by talking to government folks for the vast majority of your day and frequent travel for in-person collaboration, up and down the West Coast (and across the country as we expand).
• You're entreprenurial and proactive, with a natural inclination to understand how things can be done better (especially through the use of different technologies) and a bias toward action.

What You'll Get

• Direct impact – because of your work, real government clients will learn to use the platform for critical projects that will improve the quality and output of the public sector
• Playbook ownership – you're not just executing a playbook, you're writing it. What you learn shapes how Holly scales to 100+ customers
• Competitive package – $90K - $125K base with equity, comprehensive health benefits (platinum plan with vision and dental), 401(k) benefits, professional development stipend
• Collaborative work culture – join a small, high-trust team of A players that cares about the work and each other

Ready to join us? A few important notes:

• Interview process:
• • Initial screen (30 min)
  • Take-home assignment (~2 hours)
  • Case interview (45-60 min)
  • Onsite at Holly HQ in NYC
• Location: Remote with California or West Coast-based location preferred
• Work Philosophy: We’re an early-stage startup serving government clients with real deadlines. There may be occasional off-hours work around launches or critical issues. We value flexibility and trust you to manage your schedule while maintaining a high bar for responsiveness and customer outcomes.
• Applicants must be authorized to work in the U.S. without requiring sponsorship.

Holly is committed to building a diverse company and working with the broadest talent pool possible. We encourage applications from all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions, and ages, as well as veterans and individuals with disabilities.