Deployment Engineer - PTS Deployment Center

Publix Super Markets, Inc.; Lakeland (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employee stock ownership plan

Purchase additional shares of stock

401(k) retirement savings plan

Group health, dental and vision plans

Paid Time Off

Paid Parental Leave

Disability insurance (short/long-term)

Tuition reimbursement

Free hot lunches

Job summary

Publix Technology is seeking a Deployment Engineer to join the Deployment Center, building and configuring hardware for new stores and corporate projects. You will support retail and corporate incidents and requests, working with engineering and development teams to ensure reliable, secure systems.

The ideal candidate will have strong analytical, planning, and communication skills, plus hands-on experience with staging technology including terminals, workstations, scales, servers, routers,

Qualifications

• Associate degree in information technology or equivalent technical experience.
• 1+ years of experience supporting Publix POS and Publix Corporate Support hardware and software.
• 1+ years of experience with Microsoft, Android, iOS, HP, NCR, Honeywell, Apple, VMM, SCCM, Active Directory.
• Ability to troubleshoot network and software issues related to build systems for retail/corporate environments.
• Ability to make sound business decisions to resolve technical issues.

Responsibilities

• Manage and deliver all corporate and retail hardware and software builds for new production stores, staging stores, development stores, and corporate support sites.
• Perform software builds of store systems, workstations, POS terminals, mobile devices, scales, networking components, and related peripherals.
• Implement software packages and configuration changes to keep systems up to date with production code level and security packages.
• Manage/monitor system status to ensure proper operations and uptime.
• Stage and configure hardware for incidents, requests, and projects.
• Ensure new store builds are completed on time to support openings.

Skills

Hardware builds

Software builds

Troubleshoot

Communication

Education

Associate degree in information technology

Bachelor’s degree in information technology

Tools

Microsoft

Android

iOS

HP

NCR

Honeywell

Apple

VMM

SCCM

Active Directory

Job description

Description

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 260,000+ associates across 8 states. From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level—internships through technical leadership. Join a company consistently ranked among Fortune’s “100 Best Companies to Work For” and help us build more than great subs—build the future of technology at Publix.

Department

Publix Technology

Job Category

Information Technology/Systems

Description

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 260,000+ associates across 8 states. From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level—internships through technical leadership. Join a company consistently ranked among Fortune’s “100 Best Companies to Work For” and help us build more than great subs—build the future of technology at Publix. Join Publix Technology as a Deployment Engineer where you can be part of a team that builds, configures, and customizes hardware platforms for our retail and corporate business areas. Specifically, this position will work in the Deployment Center where the team builds and configures all technology related equipment for new stores, retail, and corporate projects as well as retail and corporate incidents and requests. The Deployment team plays a key role in supporting our retail and corporate technicians as well as assisting our engineering and development teams. The most suitable candidate will be a technical candidate with strong analytical, planning and communication skills, including the ability to communicate effectively with management, peers, and business unit customers. Additionally, the candidate would be familiar with all aspects of staging technology, such as terminals, workstations, scales, self-checkouts, servers, PCs, routers, switches, firewalls, and mobile devices.

Why Join Us?

• Operational Efficiency: Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness.


• Empowered Culture: We value autonomy, creativity, and continuous learning—your ideas shape the future of technology in our organization.

Your Impact

• Manage and deliver all corporate and retail hardware and software builds for new production stores, staging stores, development stores, and corporate support sites


• Perform software builds of store systems, workstations, POS terminals, mobile devices, scales, networking components, and all associated peripheral equipment to deliver a functional production store, staging store, development store, and corporate support site


• Implement software packages and configuration changes to ensure new stores, staging stores, development stores, corporate support site systems are up to date with the latest production code level, security packages, and other software components


• Manage/monitor the status of the systems to ensure proper operations and uptime


• Stage and configure hardware for retail stores and corporate support sites for incident, request and project work as needed


• Ensure that new store builds are completed on time to support new store openings


• Foster and maintain working relationships with customers to ensure processes are optimized to support expected customer service levels

Required Qualifications

• Associate degree in information technology, or equivalent technical experience


• 1+ years of experience supporting various hardware, software, and operating system platforms specifically related to Publix POS and Publix Corporate Support


• 1+ years of experience supporting various hardware, software, and operating system platforms to include Microsoft, Android, iOS, HP, NCR, Honeywell, Apple, VMM, SCCM, Active Directory


• Ability to troubleshoot network and software issues pertaining to build system tasks and retail/corporate specific builds


• Ability to resolve technical issues by making decisions using sound business judgement


• Solid understanding of the functional and operational practices necessary to operate in a highly available, highly secure, and highly regulated environment to meet business and compliance requirements

Preferred Qualifications

• Bachelor’s degree in information technology, or equivalent technical experience


• 3+ years of experience supporting various hardware, software, and operating system platforms specifically related to Publix POS and Publix Corporate Support


• 3+ years of experience supporting various hardware, software, and operating system platforms to include Microsoft, Android, iOS, HP, NCR, Honeywell, Apple, VMM, SCCM, Active Directory

Benefits Information

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost


• An opportunity to purchase additional shares of our privately-held stock


• 401(k) retirement savings plan


• Group health, dental and vision plans


• Paid Time Off


• Paid Parental Leave


• Short- and long-term disability insurance


• Tuition reimbursement


• Free hot lunches (buffet-style) at facilities with a cafeteria


• Visit our website to see all of our benefits: Benefits - Jobs (publix.com)

Year End Bonus

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours. Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email. For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence. ***Relocation/Household Good Shipment Allowance will NOT be provided.***