Deployment Engineer

OpenTalent; United States; Hybrid; USD 80,000 - 120,000; Full time

Job summary

ZOLL Medical Corporation is seeking a Deployment Engineer to support the North American Hospital Sales team, installing and configuring the ZOLL Suite software and hardware in hospital settings, focusing on resuscitation applications.

This role requires travel up to 75%, on-site or remote training for clients, and collaboration with Sales, Marketing, Product Management and Support to improve RescueNet product suites.

Qualifications

• B.S. Degree in Engineering or equivalent preferred
• Technical Background is highly desired preferred

Responsibilities

• Installation and configuration of Software and Hardware Products into Hospital Systems
• Perform training for clients either through on-site (travel required) or through remote tools
• Participate in training for the Sales Teams as products develop
• Contribute towards knowledge base articles for Sales Engineering and Support
• Provide feedback to Marketing, Product Management, and Sales Management in order to assist in the further development of the RescueNet Product Suites and associated hardware
• Attend trade shows as required to support the sales effort

Skills

Presentation skills

Customer service

Training abilities

Single Sign-On

Technical aptitude

Troubleshooting software installs

Communication skills

Education

B.S. Degree in Engineering

Job description

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won’t just have a job. You'll have a career—and a purpose. Join our team. It’s a great time to be a part of ZOLL!

Job Summary The Deployment Engineer is responsible for supporting the North American Hospital Sales force through utilization of their technical ability and product knowledge. This position will be responsible for the installation, configuration and training of customers who use the ZOLL Suite of software and hardware products focusing on resuscitation applications. Essential Functions

Installation and configuration of Software and Hardware Products into Hospital Systems

Perform training for clients either through on-site (travel required) or through remote tools

Participate in training for the Sales Teams as products develop

Contribute towards knowledge base articles for Sales Engineering and Support

Provide feedback to Marketing, Product Management, and Sales Management in order to assist in the further development of the RescueNet Product Suites and associated hardware

Attend trade shows as required to support the sales effort

Required/Preferred Education and Experience

B.S. Degree in Engineering or equivalent preferred

Technical Background is highly desired preferred

Knowledge, Skills and Abilities

Strong presentation, customer service, and training skills

Experience with Single Sign On technologies

Strong technical aptitude and problem-solving approach

Experience in troubleshooting software installs

Excellent oral and written communication skills

Self-motivated and directed

Experience in providing support to a sales organization that focuses on selling complex enterprise-wide software and hardware solutions

Ability to travel to sales regions from a home office

Travel Requirements

75%

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in