Associate Territory Manager - Memphis

zoll; United States; On-site; USD 65,000 - 90,000; Full time

Job summary

ZOLL Cardiac Management Solutions is seeking an Associate Territory Manager to support field sales and territory management, collaborating with Territory Managers to engage physicians, educate staff, enroll customers in ZOLL Patient Management, and promote LifeVest and CDx products.

Required: bachelor's degree and 1–3 years of sales or clinical support in medical devices or pharma, plus a valid driver’s license. Strong presentation, communication and relationship-building skills are essential.

Qualifications

• Bachelor's degree required.
• 1–3 years sales or clinical support experience in medical devices or pharma preferred.
• Valid driver's license required.
• Strong presentation and communication skills.

Responsibilities

• Persuade physicians and educate staff through one-on-one discussions, group in‑servicing, and exhibits.
• Support sales and ongoing account management of LifeVest and CDx products.
• Enroll and train customers on the ZOLL Patient Management System.
• Represent ZOLL professionally and ethically in the field.
• Analyze and report territory trends and opportunities to improve performance.

Skills

Sales experience

Clinical support

Communication

Relationship-building

Travel readiness

Education

Bachelor's Degree

Job description

CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:LifeVest , the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.HFMS (Heart Failure Management system) is a non‑invasive, patch‑based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA‑approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life‑saving therapy they need.

ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.

Job Summary

Associate Territory Manager (ATM) is a field‑based role that encompasses both sales and sales support responsibilities. The ATM will work collaboratively with Territory Manager(s) to support sales activities and territory management tasks that include customer and administrative support, assisting with territory management, territory coverage. This position reports to and will work under the direction of the Regional Management.The ATM Position may be a path to Territory Manager with strong performance and achievement of objectives.

Essential Functions

Primary responsibilities include persuading physicians, engaging, educating and empowering support staff via one‑on‑one discussions, group in‑servicing, exhibits and conferences, enabling prescribing entities to become self‑sufficient through enrollment and utilization of ZOLL Patient Management (ZPM), with an added focus on CDx products. Additional strategic products to be added in the future.

• Responsible for selling and growth of accounts as assigned by the Region Manager
• Responsible for support of sales and ongoing account management of LifeVest to promote consistent utilization
• Responsible for support of sales and ongoing account management of CDx products
• Responsible for achieving assigned sales objectives.
• Responsible for learning, knowing, and implementing any / all Plans of Action launched to the Field Sales Organization
• Develop and effectively communicate general understanding of Sudden Cardiac Arrest and LifeVest specific data and be confident advocating on behalf of LifeVest in the clinical setting to increase LifeVest awareness
• Effectively engage, educate, and empower support staff to identify patients and advocating on their behalf
• Enroll and train customers on the ZOLL Patient Management System
• Understand, communicate, and train hospital and office staff to submit complete orders. Provide education and support to appropriate staff to reduce medical order exceptions.
• Conduct level in‑service meetings related to medical order process and requirements with auxiliary support staff
• Assist in document collection for all new medical orders and reorders
• Provide territory support during times of Territory Manager absence or vacancy (vacation, leave, time out of territory for training / meetings, etc.)
• Become a company expert and resource on both ZOLL and competitive products.
• Master both Integrity / GAP Model Selling skills.
• Represent ZOLL in a professional and ethical manner.
• Communicate openly and share information with others.
• Analyze and report on trends that you observe within your territory.

Required/Preferred Education and Experience

• Bachelor's Degree from a four‑year college or university required
• Candidates must possess one of the following experience criteria:
  • A minimum of one year sales experience in a strong BTB environment, pharmaceutical or medical device field
  • A minimum of two years of relevant field clinical support experience for a pharmaceutical or medical device company
  • A minimum of two years of strong clinical experience in a multispecialty hospital environment in cardiology
  • A minimum of three years experience as a Junior Military Officer leading a team, project or account management
• Valid state driver's license required

Knowledge, Skills and Abilities

Ability to influence clinical decision‑making process through sales efforts, including presentation and discussion of clinical data

Must be willing, both at time