Deployment Engineer

Dyna Robotics; Redwood City (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

Dyna Robotics in Redwood City, CA is seeking a hands-on technical role focused on maintaining deployment sites and interacting with customers. The ideal candidate will have strong Linux and networking skills, a knack for debugging hardware, and the ability to respond calmly to incidents.

The role demands frequent collaboration with customers and engineering teams, ensuring robust operational procedures and scalable practices. This position will require working onsite five days a week with occasional travel.

Qualifications

• Strong Linux fundamentals: shell, systemd/services, SSH.
• Solid networking skills: DHCP/DNS, firewalls, VPN.
• Comfort with GPU/server hardware and inference workloads.
• Hands-on hardware debugging instinct.
• Calm, structured incident response.
• Customer-facing maturity.

Responsibilities

• Stand up and maintain deployment sites.
• Own incident response and lead incidents.
• Debug across the stack: Linux services and Docker.
• Be the on-site face for customers.
• Make the function scalable with documentation.
• Close the loop with engineering for fixes.

Skills

Linux fundamentals

Networking skills

GPU/server hardware debugging

Hardware debugging instinct

Incident response

Customer-facing maturity

Tools

Docker

Grafana

Datadog

Job description

Join us to shape the next frontier of AI-driven robotics!

Dyna Robotics makes general-purpose robots powered by a proprietary embodied AI foundation model that generalizes and self‑improves across varied environments with commercial‑grade performance. Dyna's robots have been deployed at customers across multiple industries. Our frontier model has the top generalization and performance in the industry.

The Role

This is a hands‑on role for someone who is equally comfortable reading a Python traceback, crimping an ethernet cable, arguing about GPU thermals, and talking a customer's IT contact through firewall whitelisting, often in the same afternoon.

What You'll Do

• Stand up and maintain deployment sites. Network bring‑up (captive portals, firewall/MAC whitelisting, token rotation, Tailscale, VLANs/SSIDs, WiFi and TCP tuning), inference server provisioning, and end‑to‑end validation that a robot is collecting/inferring correctly.
• Own incident response. Carry the on‑call pager, triage and lead incidents on incident.io, debug under pressure (motor/CAN bus timeouts, container crash‑loops, upload/finalize‑queue stalls, GPU‑not‑detected), and write the post‑mortem and follow‑ups.
• Debug across the stack. Linux services and Docker container health, GPU/inference server issues, networking, and robot hardware (arm/motor swaps, cabling, sensors).
• Be the on‑site face for customers. Coordinate directly with customer IT and site contacts, schedule and run deployments, and represent Dyna professionally at sites, showrooms, and conferences.
• Make the function scalable. Turn tribal knowledge into runbooks, networking/provisioning scripts, monitoring/dashboards, and onboarding so that no single site (or person) is a point of failure.
• Close the loop with engineering. File clear, reproducible reports back to hardware/software/research teams and push for fleet‑wide fixes (not just one‑off patches).

What You’ll Bring

• Strong Linux fundamentals: shell, systemd/services, SSH, log spelunking, and Docker.
• Solid networking skills: DHCP/DNS, firewalls, VPN (e.g. Tailscale/WireGuard), VLANs, WiFi behavior, and the patience to deal with hostile customer networks (captive portals, locked‑down firewalls).
• Comfort with GPU/server hardware and inference workloads: drivers, nvidia-smi, thermal/power constraints, basic benchmarking.
• Hands‑on hardware debugging instinct — willing to physically swap an arm, reseat a connector, or trace a flaky cable.
• Calm, structured incident response and clear written communication (status updates, post‑mortems).
• Customer‑facing maturity and willingness to travel to sites on short notice.

Bonus Points For

• Robotics or embedded experience: CAN bus / socketcan, motor controllers, sensors/cameras (e.g. GStreamer pipelines).
• Experience building observability (Grafana/Datadog) and writing deployment/automation scripts.
• Prior field/deployment, SRE, or solutions‑engineering role at a hardware or robotics startup.
• Experience setting up on‑call processes and runbooks from scratch.

Additional Requirements

• Location: in Redwood City, CA (Onsite 5 days/week + occasional travel)