Deployment Applications Engineer I

Orrick, Herrington & Sutcliffe LLP; Wheeling (WV); On-site; USD 55,000 - 75,000; Full time

Job summary

Orrick seeks a Deployment Applications Engineer I to join the Global Operations & Innovation Center in Wheeling, WV. You will support on-premises and cloud apps, assist with AI and Copilot features, and work with stakeholders to deliver secure, reliable solutions.

The role involves second-level support, change management, and documentation, with occasional after-hours maintenance and on-call coverage.

Qualifications

• Bachelor’s degree or equivalent experience.
• Two+ years supporting enterprise applications and Microsoft technologies.
• Familiarity with Microsoft 365, Windows, Azure, and Intune.
• Knowledge of VDI/VDI tools such as AVD or Citrix.
• Strong troubleshooting and documentation skills.

Responsibilities

• Support implementation, administration, and operation of on-premises and cloud apps.
• Provide second-level application support; investigate incidents and coordinate resolutions.
• Plan and execute changes and releases per change-management standards.
• Gather requirements and help evaluate applications to improve productivity and client service.
• Provision laptops/desktops and guide provisioning.
• Support deployment, management, and troubleshooting of VDI and published apps.
• Assist with AI and Copilot capabilities through configuration and guidance.
• Create and maintain technical documentation, runbooks, and records.
• Communicate status, risks, and issues to stakeholders.
• Participate in after-hours maintenance and on-call as required.

Skills

Microsoft 365

Windows

Azure

Intune

Power Platform

Power Automate

Power Apps

Power BI exposure

Nexthink

Communication

Troubleshooting

Documentation

Team collaboration

Education

Bachelor’s degree in information technology, computer science, or related field

Tools

Nexthink

Zscaler

Cisco AnyConnect

End Point Configuration Manager

Intune

VMware

Azure Virtual Desktop

Citrix

PowerShell

SQL

Job description

Overview

Orrick currently has an excellent opportunity for a Deployment Applications Engineer I at our Global Operations & Innovation Center in Wheeling, WV.

Responsibilities

The Applications Engineer I reporting to the Application Deployment Manager, supports the implementation, administration, and ongoing operation of the firm’s on-premises and cloud applications under the guidance of senior engineers. The role provides second-level support, participates in application lifecycle activities and business automation initiatives, and works with technical teams, business stakeholders, and vendors to deliver secure, reliable, and well-documented solutions.

• Support a defined portfolio of on-premises and cloud applications, including configuration, deployment, monitoring, troubleshooting, maintenance, upgrades, and retirement, with guidance from senior engineers.
• Provide second-level application support; investigate incidents, test fixes, identify recurring issues, and coordinate resolution with service teams, application owners, and vendors.
• Plan and execute application changes and releases, including testing, validation, rollout, rollback preparation, and post-implementation review in accordance with change-management standards.
• Gather and document business and technical requirements; help evaluate applications and identify solutions that improve lawyer and business-professional productivity and client service.
• Provision laptops and desktops and guide others through the provisioning process.
• Support application deployment and management.
• Support and troubleshoot virtual desktops and published applications.
• Support hardware and software performance efforts.
• Support approved AI and Microsoft Copilot capabilities through configuration, testing, troubleshooting, user guidance, adoption, and responsible-use practices.
• Create and maintain technical documentation, knowledge articles, runbooks, and accurate project, time, ticket, and change-management records.
• Communicate status, risks, and issues clearly to technical and nontechnical stakeholders and contribute to assigned projects and continuous-improvement initiatives.
• Participate in scheduled after-hours maintenance, on-call coverage, and overtime as required.

Qualifications

• Bachelor’s degree in information technology, computer science, or a related field, or equivalent practical experience.
• Two or more years of experience supporting enterprise applications, endpoints, or Microsoft technologies; law firm or professional-services experience is preferred.
• Working knowledge of Microsoft 365, Windows, Azure, Intune, and cloud-based application environments.
• Strong knowledge of laptop and desktop hardware.
• Solid understanding of networking and server operating systems.
• Experience supporting and troubleshooting client-side remote access solutions, such as Zscaler and Cisco AnyConnect.
• Experience using Nexthink or a similar digital employee experience platform to monitor and improve laptop and desktop performance and troubleshoot end-user issues is a big plus.
• Ability to troubleshoot applications methodically, document findings, test changes, and elevate effectively.
• Foundational understanding and/or experience with Power Platform, particularly Power Automate and Power Apps; Power BI exposure is helpful.
• Experience with PowerShell, SQL or relational databases, virtual desktops or applications, macOS, legal applications, or AI prompting and agents is preferred.
• Experience with End Point Configuration Manger, Intune, Entra, VMWare or equivalent endpoint management tools.
• Experience with Virtual Desktop Infrastructure (VDI) or Desktop as a Service (DaaS), such as Azure Virtual Desktop (AVD), W365 Cloud PC and Citrix.
• Strong written and verbal communication, organization, customer service, and collaboration skills, with the ability to manage multiple priorities.

Who is Orrick?

Orrick is a global law firm focused on delivering innovative solutions for four sectors: Technology & Innovation, Energy & Infrastructure, Finance and Life Sciences & HealthTech. Founded more than 150 years ago in San Francisco, Orrick today has offices in 25+ markets. We are recognized globally for delivering the highest-quality legal advice and for our culture of innovation and collaboration.

Compensation and Benefits

The expected salary range for this position is between $55,000 - $75,000.

Orrick is committed to providing a comprehensive, competitive, and thoughtful total compensation package to our attorneys and staff, wherever they work. This compensation and benefits information is based on the Orrick’s estimate as of the date of publication and may be modified in the future. The level of pay within the range will depend on a variety of job-related factors that may include, but not limited to, qualifications, relevant experience or education, particular skills or expertise, geography. Other compensation may include an annual discretionary merit bonus, which would be determined by Firm and individual performance.

We offer a full range of elective health benefits including medical, dental, vision and life; robust mental well-being programs; child, family, elder, and pet care benefits; short- and long-term disability and industry leading parental leave benefits, health savings account contributions (w/applicable medical plan), flexible spending accounts, and a 401K program. This role will receive compensated time off through our Paid Time Offprogram and paid holidays.

Please visit www.orrick.com for more information about the firm.

We are an Equal Opportunity Employer.