Deployed Support Specialist

Piper Companies; Norfolk (VA); On-site; USD 60,000 - 65,000; Full time

Job summary

Zachary Piper Solutions is seeking a Deployed Support Specialist to support Navy missions with 100% onsite presence in Washington, DC or Norfolk, VA. The role involves advanced network engineering, system configuration, deployment planning support, and hands-on troubleshooting for mission-critical communications systems.

The ideal candidate has 4+ years of deployed technical support or field network operations, Cisco routing and switching experience, and active clearance, with travel including

Qualifications

• 4+ years of experience providing deployed technical support or field network operations.
• Experience with Cisco routing and switching, including Layer 2/3 technologies.
• Knowledge of TCP/UDP networking fundamentals.
• Must possess: CompTIA Security+ CE (IAT Level II), OEM network support certifications such as Cisco CCNA (preferred).
• Active Secret Clearance

Responsibilities

• Provide network planning and deployment support during deployments/exercises.
• Troubleshoot live deployments quickly and coordinate solutions.
• Support routers, switches, firewalls, IDS/IPS, DNS, AD and Exchange.
• Configure and maintain deployed USMC units and systems.
• Assist IA training for deploying units.
• Coordinate hardware/software for missions and travel readiness.

Skills

Deployed support

Network operations

Troubleshooting

LAN/WAN

Security+ CE

CCNA

Education

High School Diploma or GED

Tools

Cisco CCNA

Cisco routing & switching

IDS/IPS

Active Directory

Job description

Zachary Piper Solutions is seeking a Deployed Support Specialist to support a Navy mission through 100% onsite presence in Washington, DC or Norfolk, VA. The Deployed Support Specialist will provide advanced network engineering, system configuration, deployment planning support, and hands‑on troubleshooting for mission‑critical communications systems supporting Navy deployed units.

Responsibilities of the Deployed Support Specialist include:

• Provide network technical advice and assistance during planning phases of deployments/exercises
• Deliver rapid, expert troubleshooting and coordination of solutions during live execution phases
• Support and administer enterprise network components, including:
  • Routers & switches
  • Firewalls
  • Intrusion Detection/Prevention Systems (IDS/IPS)
  • DNS, Active Directory (AD), and Exchange
• Perform system configuration, installation, maintenance, and troubleshooting for deployed USMC units
• Assist in developing and delivering Information Assurance (IA) training for deploying units.
• Provide direct support to the D‑30 deployment readiness process
• Identify required hardware (HW) and software (SW) for each mission and coordinate procurement and transport
• Coordinate foreign country clearance requests, obtain visas, and ensure readiness for OCONUS travel
• Document deployment outcomes using government‑provided templates and conduct post‑deployment reviews
• Manage the return, restock, and accountability of unused/reusable equipment
• Support import/export requirements and obtain necessary permits for mission systems
• Collaborate with regional leads across 14 regions consisting of network engineering and operations personnel
• Engage regularly with traveling field/base network engineers supporting military network environments

Qualifications of the Deployed Support Specialist include:

• High School Diploma or GED
• 4+ years of experience providing deployed technical support or field network operations
• Experience with Cisco routing and switching, including Layer 2/3 technologies
• Ability to troubleshoot and configure enterprise systems including OSPF, EIGRP, and BGP routing protocols
• Knowledge of TCP/UDP networking fundamentals
• Experience supporting technical or highly regulated environments, preferably military networks
• Willingness to travel, including OCONUS
• Must possess:
  • CompTIA Security+ CE (IAT Level II)
  • OEM network support certification, such as Cisco CCNA (preferred)
• Experience with Cisco-based environments, routing, switching, and deployed communications support
• Active Secret Clearance

Compensation for the Systems Administrator includes:

• Salary: $60,000 - 65,000 **depending on experience**
• Benefits: Medical, Dental, Vision, 401k Plan, Holidays, PTO, sick leave as required by law

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