Departmental Assistant (Housekeeping - UMass Hotel)

The University of Massachusetts Amherst; Amherst (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Departmental Assistant to join their housekeeping team at a renowned hotel. In this role, you will be responsible for maintaining cleanliness in guest rooms and public areas, ensuring a welcoming environment for visitors. Your tasks will include changing beds, vacuuming, and ensuring all supplies are stocked and sanitary. This temporary position offers a unique opportunity to work in a vibrant academic setting, where your contributions will help uphold the high standards of hospitality. If you have a passion for cleanliness and a commitment to service, this could be the perfect fit for you.

Qualifications

• Knowledge of housekeeping cleaning methods and equipment.
• Ability to maintain cleanliness standards for hotel rooms.

Responsibilities

• Perform cleaning tasks for hotel guest rooms and public areas.
• Maintain sanitary conditions and report maintenance needs.

Skills

Housekeeping Methods

Physical Stamina

Oral and Written Instruction Following

Tools

Cleaning Equipment

Cleaning Solutions

Job description

Departmental Assistant (Housekeeping - UMass Hotel)

Apply now Job no: 526247
Work type: Hourly
Location: UMass Amherst
Department: Accommodations
Union: Non-Benefited
Categories: Food Service/Hospitality, Temporary Non-Benefited

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers.

Job Summary

Participates in general and specific cleaning tasks of hotel guestrooms and public areas.

Essential Functions

• Assists in overall cleaning of hotel guest rooms and public areas including changing beds, dusting, vacuuming and other related procedures to keep these areas up to department standards.
• Assists in cleaning guest room toilets, lavatories and their appurtenances and maintain the necessary supplies to maintain sanitary facilities for hotel guests.
• Reports to the supervisor of accommodation services any maintenance work necessary to maintain the department standards for guest rooms.
• Using department forms, maintain an accurate record of room inventory, lost and found, and anything else noted while cleaning a guest room.
• Checks and stocks from the floor supply closet all supplies provided for in the department’s standard guest room.
• Removes trash and waste from assigned areas and places in designated site to ensure clean and sanitary conditions and the proper handling of recyclable materials.
• Maintains carpeted areas by vacuuming and spot cleaning to prolong life of carpet and maintain a clean and attractive facility.
• Cleans glass and mirrors by washing with glass cleaning solution to provide a clean and attractive facility.
• Maintains walls, ceilings, doors and horizontal surfaces by dusting and washing with detergent solutions to provide a clean and attractive facility.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Considerable knowledge of the methods, materials, tools and equipment commonly used in housekeeping cleaning functions.
• Ability to follow oral and written instructions.
• Ability to meet designated standard of cleanliness for hotel rooms.
• Physical stamina and endurance to withstand the strain of manual labor.

Work Schedule

• Varies based on department needs.
• This is a temporary, non-benefited position.

Physical Demands/Working Conditions

• Requires the ability to carry, push, pull, stand, bend, reach, twist, lift, and perform repetitive movement.

Salary Information

• $15.00 - $19.00 per hour.

Special Instructions to Applicants

Applicants should provide 3 professional references with their application.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.

Advertised: Apr 15 2025 Eastern Daylight Time
Applications close: Jul 18 2025 Eastern Daylight Time