Department Technician 7-E9 (Specialty Trades Technician)

State of Michigan; Lansing (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

State of Michigan is seeking a Department Technician in a public sector role to conduct administrative support, process permit-related applications, and provide guidance on boiler, elevator, ski area, and amusement codes and inspection fees.

The position also handles inquiries, determines eligibility for inspections, responds to FOIA requests, and supports multiple program areas with comprehensive customer service.

Qualifications

• High school diploma typically required.
• Experience in administrative support activities preferred.
• Ability to explain rules, codes, and policies to the public and applicants.

Skills

Administrative support

FOIA requests

Phone & email inquiries

Education

High school diploma

Bachelor’s degree substitution

Job description

Job Description

The Bureau of Construction Codes is filling a vacant Department Technician 7-E9 position. This position functions as a departmental technician for the Specialty Trades Section administered under the authority of the Skilled Trades Regulation Act, 2016 PA 407, the Elevator Licensing Act, 1976 PA 333, the Elevator Safety Board Act, 1967 PA 227, the Ski Area Safety Act, 1962 PA 199, the Carnival – Amusement Safety Act of 1966, and the 1966 PA 225 as well as the associated administrative rules. This position will conduct document compliance and process applications for permit requesters and also provide technical guidance to external users on boiler, elevator and ski and amusement code, and inspection fees. The departmental technician also assists callers with general inquiries regarding the programs; assists callers with case‑specific problems and\or concerns; determines eligibility for inspections; responds to complaints and customers; fulfills FOIA requests; performs all administrative tasks to update customer information and provides forms, invoices, and violation notices and explanations to customers; responds to inquiries about rules, codes, and policies; and provides backup support to other functional areas.

Culture & Employer Branding

LARA is proud to be Michigan Veteran’s Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.

Our culture is driven by excellent customer service, continuous improvement, metrics, employee development and diversity and inclusion.

For more information about our department, we invite you to visit us on Facebook , Twitter and YouTube.

AI Policy

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out.

Required Education And Experience

Education

Education typically acquired through completion of high school

Experience

• Departmental Technician 7: One year of experience performing administrative support activities equivalent to the 7-level in state service.
• Departmental Technician 8: One year of experience performing administrative support activities equivalent to the 8-level in state service.
• Departmental Technician 8: One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
• Departmental Technician E9: One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.
• Departmental Technician E9: One year of experience performing administrative support activities equivalent to the 9-level in state service.
• Departmental Technician E9: Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.

Alternate Education And Experience

• Departmental Technician 7: Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.
• Departmental Technician 8: Possession of a Bachelor’s degree may be substituted for the experience requirement.
• Departmental Technician E9: Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.

Additional Requirements And Information

View the entire job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalTechnician.pdf

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.