Department Support Asst Radiology PRN

Trinity Health; West Des Moines (IA); On-site; USD 19,000 - 28,000; Part time

Job summary

MercyOne is hiring a Department Support Assistant for the Medical Imaging department in Des Moines, IA. The role handles patient greeting, registration, and coordination with imaging staff, ensuring smooth flow and excellent service within a busy hospital setting.

The ideal candidate will have a high school diploma or equivalent, plus relevant administrative experience or training. Responsibilities include patient check-in, charting, and acting as a liaison for families in the waiting area.

Qualifications

• Typing ability and basic computer skills required.
• One year of administrative experience preferred.
• Medical terminology knowledge preferred.
• Mandatory Reporter abuse training within three months of hire.

Responsibilities

• Greet patients and visitors and check in arrivals.
• Check in and register patients as needed.
• Announce patient arrival to the appropriate area.
• Serve as liaison for patients and families in waiting rooms.
• Ensure accurate collection of patient demographics and insurance information.
• Escort/transport patients as needed.
• Manage office supply inventory.

Skills

Typing ability

Basic computer skills

Phone etiquette

Education

High school diploma or equivalent preferred

One-year administrative experience preferred

Medical terminology preferred

Mandatory Reporter abuse training within 3 months

Job description

Description

At MercyOne, health care is more than just a doctor’s visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.

Employment Type

Part time

Shift

Rotating Shift

Description

At MercyOne, health care is more than just a doctor’s visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well. MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa's largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers. With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers. Want to learn more about MercyOne Des Moines? Click here: Find a Location Des Moines, Iowa (IA), MercyOne Des Moines Join the MercyOne Family! We are looking to hire a Department Support Assistant - Medical Imaging. As a Department Support Assistant - Medical Imaging at MercyOne, performs administrative duties for the department. Greetings, patients and visitors. Checks in each patient and announces arrival to the appropriate area of the hospital. Completes patient registration as needed.

Schedule

• 4 Hour shifts;

General Requirements

• Operates PC, fax machine, copy machine and other office equipment as necessary.
• Demonstrates proper phone etiquette and utilization of computers, including completion of exam, data entry, charting during procedure and prior to imaging.
• Checks surgery and imaging records for completeness and follows up with appropriate personnel to ensure records are completed.
• Collects and stickers patient charts.
• Greets patient/visitors, check in each patient, and announces their arrival to appropriate area(s).
• Acts as a liaison for patients and their families in the waiting room.
• Communicates appropriately with staff, physicians, and other departments with the ability to prioritize in an environment that is often hectic and subject to frequent interruptions.
• Performs registration functions as needed. Must maintain a high degree of accuracy in collecting patient demographics and insurance information from various sources.
• Escort/transport patients as needed.
• Manages office supply inventory

Education

• High school diploma preferred or high school equivalency.
• Typing ability and basic computer skills.
• One-year administrative experience preferred.
• Medical terminology preferred.
• Proof of completion of Mandatory Reporter abuse training for child and dependent adult abuse within three (3) months of hire.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.