Department Support Asst CT Dept PRN

IA_MOCEN01 Catholic Health Initiatives - Iowa Corp; Des Moines (IA); On-site; USD 21,000 - 28,000; Part time

Job summary

Trinity Health Des Moines MercyOne is seeking a Department Support Assistant in Medical Imaging. You will greet patients, check in arrivals, handle registration, and coordinate with care teams to keep imaging workflows smooth.

Responsibilities include data entry, accurate demographic collection, and maintaining orderly records while supporting a compassionate, patient-centered environment. This role is part-time with flexible PRN shifts at MercyOne locations in Des Moines.

Qualifications

• Typing ability and basic computer skills required.
• Proper phone etiquette and data entry during procedures.
• Accurate collection of patient demographics and insurance information.

Responsibilities

• Greet patients and visitors; check in each patient and announce arrival.
• Act as liaison for patients and families in the waiting area.
• Communicate with staff, physicians and other departments to prioritize in a busy environment.
• Perform registration functions as needed and maintain patient records.

Skills

Typing ability

Basic computer skills

Phone etiquette

Data entry

Education

High school diploma or equivalent

Medical terminology knowledge preferred

Job description

Employment Type: Part time Shift: Rotating Shift Description: At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well. MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers. With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

Job Description Want to learn more about MercyOne Des Moines? Find a Location Des Moines, Iowa (IA), MercyOne Des Moines Join the MercyOne Family! We are looking to hire a Department Support Assistant – Medical Imaging. As a Department Support Assistant – Medical Imaging at MercyOne, performs administrative duties for the department. Greetings, patients and visitors. Checks in each patient and announces arrival to the appropriate area of the hospital. Completes patient registration as needed. Schedule: PRN; Hours may vary and location will be at Westlake's and Downtown Hospitals.

General Requirements

• Operates PC, fax machine, copy machine and other office equipment as necessary.
• Demonstrates proper phone etiquette and utilization of computers, including completion of exam, data entry, charting during procedure and prior to imaging.
• Checks surgery and imaging records for completeness and follows up with appropriate personnel to ensure records are completed.
• Collects and stickers patient charts.
• Greets patient/visitors, check in each patient, and announces their arrival to appropriate area(s).
• Acts as a liaison for patients and their families in the waiting room.
• Communicates appropriately with staff, physicians, and other departments with the ability to prioritize in an environment that is often hectic and subject to frequent interruptions.
• Performs registration functions as needed.
• Must maintain a high degree of accuracy in collecting patient demographics and insurance information from various sources.
• Escort/transport patients as needed.
• Manages office supply inventory.

Education

• High school diploma preferred or high school equivalency.
• Typing ability and basic computer skills.
• One-year administrative experience preferred.
• Medical terminology preferred.
• Proof of completion of Mandatory Reporter abuse training for child and dependent adult abuse within three (3) months of hire.

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.