Department Supervisor- Westfield Century City

H&M; Los Angeles (CA); On-site; Full time

Job summary

H&M is seeking a Department Supervisor for their Westfield Century City location. This role involves supporting sales and customer service excellence while managing team development and store operations. The position offers a competitive salary, comprehensive benefits, and opportunities for career growth in a diverse and inclusive environment.

Benefits

Employee discounts

Health coverage

Wellness programs

Retirement plans

Career growth opportunities

Qualifications

• Emerging leader, responsible and ambitious.
• Good communicator, supportive and analytical.
• Motivated by performance and customer focus.

Responsibilities

• Support sales and profit targets while ensuring excellent customer service.
• Manage team development and oversee store operations.
• Maintain visual standards and promote the brand positively.

Skills

Leadership

Communication

Analytical

Customer Focus

Job description

Department Supervisor- Westfield Century City

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About the Role
As a Department Supervisor, you will support the store's sales and profit goals by executing plans to deliver the best customer experience in your department and the overall store. You will work in accordance with legal requirements and H&M standards, policies, and procedures to meet customer and colleague expectations.

Job Description
The role involves supporting sales and profit targets, ensuring excellent customer service, maintaining visual standards, managing team development, and overseeing store operations and visual merchandising. Responsibilities include promoting the brand positively, identifying commercial opportunities, ensuring proper routines in fitting rooms and checkout, and maintaining store tidiness and safety standards.

Qualifications
You should be an emerging leader, responsible, ambitious, a good communicator, supportive, analytical, and motivated by performance and customer focus.

Why You’ll Love Working at H&M
We value diversity, support community and networking through CRGs, promote inclusivity, offer career growth opportunities, comprehensive benefits, employee discounts, and support your wellbeing.

Additional Information
The expected hourly salary range is $22.42-$26.46. We are committed to inclusivity and provide accommodations for applicants with disabilities. Benefits include staff discounts, health coverage, wellness programs, retirement plans, and more. We strive for a diverse and equitable workplace, and our recruitment process is designed to be fair and unbiased.

Company Description
At H&M, our purpose is to liberate fashion for the many, encouraging self-expression and inclusion. We foster a culture of belonging, learning, and growth, welcoming diverse talents to join us in shaping the future of fashion.