Department Supervisor (Retail)-North Charleston, SC

Hamrick's, Inc.; Charleston (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Vacation Pay

Job summary

Hamrick's, Inc. in Charleston, SC is seeking a Customer Service Associate to model and drive superior service across the store.

You will teach and practice customer service techniques, assist with merchandise presentation, and communicate professionally with customers and team members. You will delegate tasks, motivate staff, stay updated on ads and product knowledge, and maintain a clean, safe shopping environment by following company procedures.

Qualifications

• Passion for superior service and helping others.
• Cheerful and positive attitude.
• Consistent and reliable.
• Work a flexible schedule.
• Ability to bend, stoop and stand for long periods of time.
• Ability to lift up to 25 lbs. on a regular basis.
• Must be 18 years or older.

Responsibilities

• Model and Drive Superior Service; Practice and teach customer service techniques.
• Delegate tasks within department and provide guidance.
• Motivate department assistants and sales associates and maintain a positive environment.
• Merchandise the sales floor and maintain presentation, signage, and product lifecycle in assigned department.
• Communicate professionally with associates, customers, and corporate officials.
• Gain knowledge of products and respond to questions and make recommendations.
• Stay current with present, future, seasonal, and special ads.
• Maintain a clean, safe, and sanitary working and shopping environment by adhering to company safety procedures.
• Uphold company policies and procedures.
• Utilize company reports and tools; collaborate with leadership to deliver results in assigned department.
• Assist team members in other areas as directed by supervisor or management.

Skills

Customer service

Reliability

Flexible schedule

Teamwork

Stand for long periods

Job description

Vacation Pay (based on eligibility guidelines)

Responsibilities

Model and Drive Superior Service; Practice and teach customer service techniques.

Delegate tasks and responsibilities within your department. Follow-up on results. Provide direction and guidance.

Motivate department assistants and sales associates. Maintain a positive work environment.

Merchandise the sales floor; execute and maintain standards for presentation, signage, and product lifecycle in assigned department.

Communicate professionally and respectfully with associates, customers, and corporate officials.

Gain and maintain knowledge of products within the store, respond to questions and make recommendations about other products.

Stay current with present, future, seasonal, and special ads.

Maintain a clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.

Uphold company policies and procedures.

Utilize company reports and tools; and collaborate with leadership to deliver results in assigned department.

Assist team members in other areas as directed by supervisor or management

Qualifications

Passion for superior service and helping others

Cheerful and positive attitude

Consistent and reliable

Work a flexible schedule

Ability to bend, stoop and stand for long periods of time

Ability to lift up to 25 lbs. on a regular basis

Must be 18 years or older