Department of State Aide 6-E8 - Troy #175

State of Michigan; Troy (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

The State of Michigan is seeking a Department of State Aide to provide excellent customer service by reviewing requests and educating citizens on services. This full-time position requires attention to detail and the ability to work varied hours. Join a dedicated team serving Michigan residents.

Benefits

State Benefits

Qualifications

• Experience levels vary: 6 Level - No specific requirements.
• 7 Level - One year of experience equivalent to a Department of State Aide 6.
• E8 Level - Two years of experience, including one year at the Department of State Aide 7 level.

Responsibilities

• Service customers by reviewing requests and processing transactions.
• Educate customers on services and alternative methods.
• Work with a sense of purpose, urgency, and accuracy.

Skills

Customer Service

Attention to Detail

Education

High School Diploma

Job description

POSITION DUTIES -

The Department of State Aide will service customers by reviewing requests, eligibility, and application requirements; processing transactions; educating customers on services and alternative methods; and working with a sense of purpose, urgency, and accuracy for Michigan citizens.

Review additional information about the position's responsibilities here: Position Description DOS Aide 6-E8

APPOINTMENT TYPE/BENEFITS -

This position is Full-Time. Therefore, you would be eligible to participate in the benefits offered by the state.

WORK SCHEDULE -

As a Full-Time position, the incumbent(s) will work a varied schedule of 40+ hours per week. Occasional travel may be required for relief assignments at other branch offices.

Availability -

To be considered, you must be available to work any of the following days/hours:

• Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 5:30 p.m.
• Wednesday: 8:30 a.m. - 8:00 p.m.

Education & Experience -

Educational level typically acquired through completion of high school.

Experience levels vary:
6 Level - No specific requirements.
7 Level - One year of experience equivalent to a Department of State Aide 6.
E8 Level - Two years of experience, including one year at the Department of State Aide 7 level.

Application Process & Additional Requirements -

You must apply through the NEOGOV system by clicking