Department of Aging Activity Coordinator

Baltimore County; Towson (MD); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Activity Coordinator to join their dynamic team. This role is pivotal in providing operational and administrative support within a senior center, ensuring a welcoming environment for older adults. You will engage with community members, manage membership processes, and utilize various software tools to enhance program delivery. If you have a passion for community service and enjoy working in a fast-paced environment, this opportunity is perfect for you. Join a team that values dedication and strives to make a positive impact in the lives of seniors.

Qualifications

• High school diploma required; two years of relevant experience needed.
• Experience with older adults and community services is preferred.

Responsibilities

• Register new members and manage membership renewals.
• Provide front desk coverage and assist members with program access.
• Enter data into WellSky and other software applications.

Skills

Customer Service Skills

Communication Skills

Multi-tasking

Knowledge of Older Adults' Needs

Data Entry

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

WellSky

MySeniorCenter

Survey Monkey

Job description

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

Pay Schedule I, Grade 19, Regular Schedule: 35 hours per week.

A vacancy exists in the Department of Aging for an Activity Coordinator.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring within this class may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the Work Experience section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You must attach your transcript(s), and/or degree(s), and/or certification(s) to your application. Unofficial copies are acceptable.

Failure to submit proof of professional Licenses, Certifications and Education may result in your application not being considered.

Job Purpose

Under supervision of the senior center director, provides administrative, operational, programming and technical assistance, enters data into WellSky and MySeniorCenter, and assists with program registration and membership renewals.

Essential Job Duties

• Registers new members, renews current members’ membership forms, collects enhancement donations.
• Enters data into WellSky and other software (such as MySeniorCenter and Survey Monkey).
• Assists members with accessing MySeniorCenter and OPAL programs.
• In the absence of, or in collaboration with, a volunteer, provides front desk coverage including answering telephone and in-person questions.
• In the absence of staff or a council member, accepts payment for council special events, accepts travel payments and places in drop box, greets members and guests, and sells CountyRide tickets.
• Attends senior center team meetings.
• Assists in completing reports as needed as assigned by the senior center director.
• Makes bank deposits for all county revenues as needed.

Examples of Other Duties

Performs other related duties as required.

NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of required qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.

Required Education and Experience

Possession of a high school diploma or an equivalent;
Plus
Two years successful experience as a playground leader, recreation leader, recreation specialist, teacher, or worker in a closely allied field.

Preferred Qualifications

Two years successful work experience at senior centers; with adult education, adult recreation, counseling, social work, community development or a closely related field.

Knowledge, Skills and Abilities

• Familiarity with, and can enforce, the Senior Center and Community Services Division Standard Operating Procedures and the Baltimore County policies and procedures.
• Experience working with computers including Microsoft Office suite and Outlook.
• Experience with MySeniorCenter, WellSky and Survey Monkey an asset.
• Good knowledge of the needs of older adults and the means to meet those needs.
• Good knowledge of the objectives and purposes of activities, programs, and services for older adults.
• Good customer service skills and ability to work effectively with older adults, volunteers and the community in general.
• Ability to keep charts and records of average complexity.
• Ability to multi-task and work in a fast-paced environment.
• Ability to communicate effectively orally and in writing.

Licenses and Certificates

This position may require possession of a valid driver's license equivalent to a noncommercial class C Maryland driver's license at the time of appointment.

This position may require maintaining CPR/AED/First Aid and ServSafe certifications which must be maintained throughout employment.

Proof of Education, License and Certification

Applicants are required to submit proof of driver's license and education beyond high school to meet the qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable. Documents must be mailed or delivered to:

ATTN: Activity Coordinator - Aging
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You must attach your transcript(s), and/or degree(s), and/or certification(s) to your application. Unofficial copies are acceptable.

EXAMINATION PROCEDURE

Qualified applicants will be assigned a rating based on an evaluation of their training and experience, as submitted on their application and supplemental questions. Applicants are advised to state the dates, duties and responsibilities of past and present experience clearly and completely for evaluation purposes. Employees in this classification may be assigned to work nights, evenings, weekends, and holidays as needed.

Physical and Environmental Conditions

The work of this classification entails some physical labor including walking over rough and uneven surfaces in the inspection of facilities and grounds, and some lifting and carrying of items.

The work entails travel to recreation and park sites, facilities, and meetings throughout the County.

Medical Examination and Employment Background Investigation

Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.