Department Manager - Telecommunications

IES Communications; Tempe (AZ); On-site; USD 130,000 - 150,000; Full time

Job summary

IES Communications is seeking a Department Manager in Tempe, AZ to supervise and direct a busy team. You will ensure staffing efficiency, manage materials and financials, and drive customer care and delivery goals.

The role requires seven years of supervisory experience, five years in telecommunications or related field, and strong MS Office/MS Project skills. Onsite work with travel as needed, supporting company policies and safety standards.

Qualifications

• Seven years of supervisory or managerial experience.
• Five years of experience in telecommunications or related field.
• Proficient with Microsoft Office (Word, Excel and MS Project).
• Ability to supervise multiple direct reports and manage multiple tasks.

Responsibilities

• Recruit, hire, train, manage, supervise, promote, discipline and discharge staff as needed.
• Provide guidance and mentoring to meet department goals and objectives.
• Manage workload distribution and plan for project profitability.
• Oversee scopes of work including structured cable, AV, security, BIM.
• Participate in bid processes and ensure quality and safety for customer work.
• Interface with customer representatives and drive process improvements.

Skills

Supervisory experience

Project management

Microsoft Office

Communication skills

Education

High School diploma or GED

Bachelor's degree preferred

Tools

MS Project

Job description

Job Summary

The Department Manager is responsible for supervising and directing the work activities of their respective team. All aspects of the assigned department must be carried out as efficiently as possible with respect to staffing, materials management, financial management, customer care and customer delivery goals.

Job Summary

The Department Manager is responsible for supervising and directing the work activities of their respective team. All aspects of the assigned department must be carried out as efficiently as possible with respect to staffing, materials management, financial management, customer care and customer delivery goals.

Job Duties And Responsibilities

• The Department Manager will recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all department staff. Effectively manage all human resource issues (and elevate as needed) per Company policies and procedures. Complete recommendations for employees’ performance ratings, promotions and pay changes.
• Provide guidance and mentoring to meet all department goals and objectives.
• Manage the workload distribution of department staff.
• Plan for, manage, monitor and maintain project profitability to achieve Company goals.
• Managing scopes of work that may include structured cable, audio-visual, security, life safety, estimating or BIM.
• Participating in and/or facilitating the bid process.
• Manages all related quality and safety issues on customer work.
• Act as the Company liaison for interface with customer representative(s).
• Create, develop and implement account process improvement(s).
• Other responsibilities as assigned.

Min USD $130,000.00/Yr.

Max USD $150,000.00/Yr.

Physical and Mental Requirements

• Must be self-motivated, positive in approach, professional and lead others to create, develop and implement project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• Must be able to travel within branch territory and/or regional territory as needed.
• Must possess the ability to learn Company and customer project management systems.
• Must be able to successfully secure and maintain a Company sponsored American Express Card.
• Regular attendance is mandatory.

Education, Certification, License, And Skill Requirements

• Must possess at least a High School diploma or GED equivalency; Bachelor's Degree preferred.
• Must have experience in customer interface, such as liaison between the customer and the Company.
• Must possess a minimum of seven (7) years supervisory or managerial experience.
• Must have a minimum of five (5) years of experience in telecommunications or a related technical or construction field.
• Must be proficient with Microsoft Office (Word, Excel and MS Project).
• Must meet Company minimum driving standards.
• Must be able to manage multiple tasks/projects simultaneously.
• Must be able to supervise multiple direct reports - exempt and non-exempt.
• Must have demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks and manage these to final completion and customer turnover.

Minimum Years Of Experience

4-6

License Required

No

Minimum Education

High School

Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply

EEO & Aff

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government.

View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement

View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at [phone] or any IES office to request assistance.

IES Participates in E-Verify

E-Verify Information

English/Spanish

Right to Work

English

Spanish

Workplace Type

Onsite