Department Manager

IES Communications; Lebanon (IN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive Pay

401K with Employer Match

Paid Time Off

Health Insurance

Job summary

IES Communications is seeking a Department Manager to supervise and direct the department team. This role focuses on staffing, profitably managing projects, and delivering high-quality customer outcomes across multiple projects.

You will recruit, train, and lead staff, ensure adherence to company policies, and drive process improvements while maintaining safety standards and customer satisfaction.

Qualifications

• Must possess at least a High School diploma or GED equivalency; Bachelor’s Degree preferred.
• Minimum of seven (7) years supervisory or managerial experience.
• Minimum of five (5) years of experience in telecommunications or related field.
• Proficient with Microsoft Office (Word, Excel and MS Project).

Responsibilities

• Recruit, hire, train, manage, supervise, promote and discharge staff as needed.
• Provide guidance and mentoring to meet department goals.
• Plan and manage workload distribution of department staff.
• Manage project profitability to achieve company goals.
• Oversee multiple tasks/projects and supervise multiple direct reports.

Skills

Leadership

Problem solving

Communication

Reading blueprints

Microsoft Office

Education

High School diploma or GED

Bachelor’s Degree preferred

Tools

Microsoft Office (Word, Excel, MS Project)

Job description

Job Summary

The Department Manager is responsible for supervising and directing the work activities of their respective team. All aspects of the assigned department must be carried out as efficiently as possible with respect to staffing, materials management, financial management, customer care and customer delivery goals.

Job Duties And Responsibilities

• The Department Manager will recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all department staff. Effectively manage all human resource issues (and elevate as needed) per Company policies and procedures. Complete recommendations for employees’ performance ratings, promotions and pay changes.
• Provide guidance and mentoring to meet all department goals and objectives.
• Manage the workload distribution of department staff.
• Plan for, manage, monitor and maintain project profitability to achieve Company goals.
• Managing scopes of work that may include structured cable, audio-visual, security, life safety, estimating or BIM.
• Participating in and/or facilitating the bid process.
• Manage all related quality and safety issues on customer work.
• Act as the Company liaison for interface with customer representative(s).
• Create, develop and implement account process improvement(s).
• Other responsibilities as assigned.

Qualifications

Physical and Mental Requirements

• Must be self-motivated, positive in approach, professional and lead others to create, develop and implement project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• Must able to travel within branch territory and/or regional territory as needed.
• Must possess the ability to learn Company and customer project management systems.
• Must be able to successfully secure and maintain a Company sponsored American Express Card.

Education, Certification, License, And Skill Requirements

• Must possess at least a High School diploma or GED equivalency; Bachelor’s Degree preferred.
• Must have experience in customer interface, such as liaison between the customer and the Company.
• Must possess a minimum of seven (7) years supervisory or managerial experience.
• Must have a minimum of five (5) years of experience in telecommunications or a related technical or construction field.
• Must be proficient with Microsoft Office (Word, Excel and MS Project).
• Must meet Company minimum driving standards.
• Must be able to manage multiple tasks/projects simultaneously.
• Must be able to supervise multiple direct reports - exempt and non-exempt.
• Must have demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks and manage these to final completion and customer turnover.

Minimum Years Of Experience

6+

License Required

No

Minimum Education

High School

Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 9,400 employees at over 174 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

Our Commitment to Employees

Our commitment to our employees is reflected by our actions:

• Safety is Priority One - and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

EEO Statement

View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal"

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at [phone] or any IES office to request assistance.

IES Participates in E-Verify/IES participa en el programa E-Verify

E-Verify Information/ Información sobre E-Verify

English/Español

Right to Work/Ley de Derecho al Trabajo

English/Español

Workplace Type

Onsite