DEPARTMENT MANAGER - SALES

Von Maur, Inc.; West Fargo (ND); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Commission incentive

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Von Maur, Inc. seeks a Department Manager to lead a high-performing department and uphold our legendary customer service. You will train and coach associates, develop relationships to grow the department, and drive sales while maintaining an exceptional customer experience.

You’ll manage performance, provide feedback, implement solutions for customer needs, and rotate day/evening/weekend shifts, with opportunities for internal advancement.

Qualifications

• Experience leading a team in a retail environment.
• Ability to train and coach associates to deliver service excellence.
• Strong focus on customer satisfaction and sales results.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Skills

Leadership

Coaching

Customer service

Relationship building

Job description

As a Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences.

What You’ll Do

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

What You Can Expect

• Competitive wages
• Commission incentive - the more you sell the more you make!
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

About Us

Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.