DEPARTMENT MANAGER - SALES

Von Maur; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur is seeking a Department Manager in Indianapolis, IN to lead a team and drive department performance through exceptional customer service, coaching, and relationship-building. You will focus on merchandising, associate development, and meeting sales goals while providing top-tier customer experiences.

The role emphasizes leadership, accountability, and the ability to adapt to a dynamic retail environment with opportunities for career growth within a legendary service-focused company.

Qualifications

• Motivate associates to deliver outstanding customer service
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve service quality and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

Responsibilities

• Lead a team to deliver exceptional customer service and meet department targets
• Coach and develop associates to improve selling and service standards
• Drive merchandising and relationship-building to grow department performance
• Monitor performance and provide feedback to improve customer experiences
• Collaborate with store leadership to optimize department operations

Skills

Leadership

Customer service

Sales

Coaching

Job description

As a Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences.

What You’ll Do

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

What You Can Expect

We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

• Competitive wages
• Commission incentive - the more you sell the more you make!
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

About Us

Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.