DEPARTMENT MANAGER - SALES

Von Maur; Madison (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive - the more you卖s,

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy - great

Job summary

Von Maur in Madison, WI is seeking a Department Manager to lead a busy department, drive customer service excellence, and contribute to store growth. You will coach associates, manage relationships with customers, and ensure sales performance while upholding our standards of service.

In this role, you will guide team development, optimize merchandising, and implement processes to meet department goals. This position requires flexibility for day, evening, and weekend shifts and offers strong

Qualifications

• Leadership and coaching ability to train and motivate associates.
• Retail or department management experience preferred.
• Strong customer service mindset with focus on sales goals.

Responsibilities

• Motivate associates to deliver outstanding customer service and lead by example.
• Develop relationships to grow the department business.
• Execute all duties of a sales associate and meet individual sales and account goals.
• Assess associate performance to improve service quality and department results.
• Provide feedback on service, selling, and account statistics.
• Develop and implement solutions to solve customer problems and department needs.
• Be available to work a rotation of day, evening, and weekend shifts.

Job description

As a Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences.

What You’ll Do:

• Motivate associates to deliver outstanding customer service– train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

WHAT YOU CAN EXPECT:

We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

• Competitive wages
• Commission incentive - the more you sell the more you make!
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

ABOUT US:

Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.