Department Manager Miu Miu Miami Design District

BoF Careers; Kansas; On-site; USD 50,000 - 75,000; Full time

Job summary

A leading luxury brand seeks a Department Manager for the Miu Miu Miami Design District. This role is pivotal in achieving sales targets, motivating a team, and providing exceptional client service. Candidates should possess strong leadership skills, market knowledge, and a passion for the luxury industry.

Qualifications

• Strong customer service approach and client-focused attitude.
• Organized and detail-oriented, with leadership skills.
• Passion for luxury, fashion, art, and design.

Responsibilities

• Manage and motivate team to exceed sales targets.
• Ensure exceptional customer service and loyalty.
• Analyze department performance and implement improvements.

Skills

Leadership

Customer Service

Problem Solving

Market Knowledge

Detail-oriented

Education

Degree in Business/Retail Management or equivalent

Job description

Join to apply for the Department Manager Miu Miu Miami Design District role at BoF Careers

Founded in 1913 in Italy, the Prada Group is a leader in the luxury sector, operating in over 45 countries with brands like PRADA, Miu Miu, Church's, and Car Shoe. The group also expanded into the food sector with Pasticceria Marchesi 1824 and actively participates in contemporary art projects.

Working with us means being part of a creative, international environment driven by curiosity and excellence. We value talent and passion, fostering professional growth.

Job Purpose

To act as a Brand Ambassador, responsible for achieving qualitative and quantitative objectives within the product category department. To manage and motivate the team to meet sales targets, deliver exceptional client service, and oversee departmental activities.

Responsibilities

Business

• Ensure exceptional customer service and promote cross-selling among product categories.
• Analyze department performance and implement actions to meet business objectives.
• Provide commercial suggestions to the Store Manager.
• Drive the team to exceed KPIs.
• Stay updated on market trends and share insights.
• Support e-commerce channel development.

Customer

• Maintain high customer satisfaction through excellent service.
• Enhance customer loyalty through engagement, supporting sales activities, and attracting new local customers.

Team

• Train and motivate staff in product knowledge, sales techniques, and customer service.
• Identify high-potential team members for development.
• Ensure effective communication and team briefings.

Retail

• Ensure in-depth product knowledge within the department.
• Provide feedback and suggestions on department needs.
• Maintain visual standards and effective back-of-house organization.

Knowledge And Skills

• Passion and knowledge of the product category.
• Business-driven mindset.
• Leadership and influencing skills.
• Strong customer service approach.
• Client-focused attitude.
• Organized, detail-oriented, and problem solver.
• Market and product knowledge.
• Degree in Business/Retail Management or equivalent (plus).
• Interest in luxury, fashion, art, and design.
• English required; additional languages are a plus.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Advertising Services