Department Manager: Lead a High-Impact Retail Team

Nike Inc; Orlando (FL); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Accounts and Flexible 


401(k) Plan, ESPP, Employee Assistance

Paid Time Off

Stock discount through Employee Stock

Discounts for Nike, Converse, and Jord

Job summary

Nike Factory Winter Garden in Orlando, FL is hiring a Department Manager to lead a high-volume, fast-paced store team and deliver outstanding customer service. Youll coach and develop team members, drive store growth, manage scheduling, and ensure a positive, inclusive environment while upholding Nike Service Principles and community partnerships.

The role requires prior retail leadership, a passion for sport, and the ability to recruit, train, and motivate staff to achieve sales and service

Qualifications

• Three years of customer-facing retail or hospitality experience.
• One year of leadership experience.
• Demonstrated ability to recruit, build and lead high-performing teams.
• Proficient in Microsoft Office and retail business systems.
• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
• Proven ability to utilize tools for conflict resolution and employee coaching and counseling.
• Able to work mornings, weekends, nights, and holidays as needed.

Responsibilities

• Leading a team that helps keep all store functions running seamlessly.
• Ensuring your store is staffed by attracting, assessing and onboarding your future teammates.
• Equip store employees with tools needed to succeed in their day-to-day responsibilities.
• Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management
• Managing product life cycle from stockroom to visual merchandising and the sales floor.

Skills

Customer service

Leadership

Recruitment

Microsoft Office

Retail systems

Conflict resolution

Tools

Retail POS systems

Job description

Nike Factory Winter Garden in Orlando, FL is hiring a Department Manager to lead a high-volume, fast-paced store team and deliver outstanding customer service. Youll coach and develop team members, drive store growth, manage scheduling, and ensure a positive, inclusive environment while upholding Nike Service Principles and community partnerships.

The role requires prior retail leadership, a passion for sport, and the ability to recruit, train, and motivate staff to achieve sales and service