Department Manager in Training

McDonald's; North Ridgeville (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a Department Manager in Training to lead shifts and ensure exceptional customer service in a fast-paced environment. This role involves managing teams, training staff, and maintaining high standards of food safety and cleanliness. Ideal candidates will have previous managerial experience in a restaurant or retail setting, showcasing strong leadership and customer service skills. Join a dynamic team that values flexibility and offers competitive benefits, including a bonus program and tuition reimbursement, as you embark on a rewarding career path.

Benefits

Competitive Pay

Bonus Program

401K Match

Flexible Scheduling

Paid Time Off

Tuition Reimbursement

Employee Discounts

Health Insurance

Dental Insurance

Vision Insurance

Qualifications

• Previous managerial experience in restaurant or retail is required.
• Strong commitment to excellence and safety is essential.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly customer experiences.
• Train and motivate team members to achieve performance goals.

Skills

Customer Service Skills

Communication Skills

Problem-Solving Abilities

Leadership Skills

Education

High School Diploma

Management Experience

Job description

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This position is for a Department Manager in Training. Ideal candidates should have previous Assistant Manager or long-term Shift Leader experience. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older for this position.

If you do not have previous Assistant Manager or long-term Shift Leader experience, please consider applying for a Shift Leader or Crew position.

Flexible scheduling with a side of always feeling valued. McDonald’s offers a job combo that will fit YOU.

Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate, and friendly experience every visit. Department Managers also lead a Department. Responsibilities may include managing assigned systems, setting goals, delegating tasks to their teams, motivating their teams, following up on assigned tasks, creating action plans to improve results, and training other restaurant employees. There are 3 Department Managers in each restaurant.

Department-specific responsibilities include:

Guest Service Department Manager’s responsibilities include but are not limited to:

• Ensuring Crew and Managers deliver a great customer experience
• LTOs are executed at a high level
• Service staff are trained in service procedures
• Community involvement initiatives are executed effectively
• Maintaining cleanliness of assigned area and planned maintenance of equipment

Kitchen Department Manager’s responsibilities include but are not limited to:

• Ensuring the restaurant delivers quality food quickly
• Food safety and managing food costs
• Completing inventory counts and truck orders
• Training kitchen staff
• Maintaining cleanliness and equipment upkeep

People Department Manager’s responsibilities include but are not limited to:

• Interviewing, Hiring, Onboarding, Retention, Scheduling
• Crew and Manager Training
• Executing Monthly FUN calendar
• Fostering a positive culture and maintaining cleanliness and equipment

Previous managerial experience is required, ideally within a restaurant, retail, or hospitality environment. We seek positive team players with flexible schedules who enjoy a fast-paced environment. You must be 18 years or older.

Benefits include:

• Competitive pay
• Bonus program
• 6% 401K match
• Flexible scheduling
• Paid Time Off
• Tuition reimbursement and educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Health, Dental, Vision, and Life Insurance
• Disability coverage
• Partner discounts (Verizon, AT&T, etc.)
• And more!

Key responsibilities include:

• Leading internal functions like Employee Training, Food Safety, and Inventory Management
• Delegating tasks and reporting results
• Supporting the General Manager to meet performance and quality standards
• Ensuring safe and efficient restaurant operations through teamwork

To succeed as a Department Manager, you should have:

• A commitment to excellence and safety
• Strong customer service skills
• Effective communication and anticipation of customer needs
• Problem-solving abilities in a fast-paced environment

We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, gender, age, disability, or other protected classes. Reasonable accommodations are available upon request.

This posting provides a general overview and not an exhaustive list of duties. All employees perform various tasks daily.

This position is with a franchisee, not directly with McDonald’s USA. The franchisee is your employer, responsible for employment matters. McDonald’s USA has no involvement in employment decisions.

Additional details:

• Seniority level: Internship
• Employment type: Full-time
• Job function: Human Resources
• Industries: Restaurants