Department Manager (Brownsburg, IN)

Wingmen V Llc; Brownsburg (IN); On-site; USD 24,796 - 37,746; Full time

Job summary

Wingmen V Llc in Brownsburg, Indiana is seeking a Department Manager to oversee various operations related to food and beverage management. Candidates should have at least 2 years of restaurant or hospitality management experience, with strong organizational and communication skills.

The role requires managing staff, developing high-performing teams, and adhering to health and safety practices. Open availability, including late nights and weekends, is needed. Experience with a full bar is preferred.

Qualifications

• Minimum 2 years of restaurant or hospitality management experience.
• Experience managing a restaurant with a full bar is preferred.
• Highly motivated, self-directed, results-driven with strong organizational and communication skills.

Responsibilities

• Manage all food/product matters, staff planning, and development.
• Supervise and manage hospitality and bar operations.
• Create weekly department schedules within budgeted labor guidelines.

Skills

Restaurant management

Team development

Organizational skills

Communication skills

Mathematical competencies

Education

High school education or equivalent

Valid driver’s license

Completion of Buffalo Wild Wings Management Certification program

Job description

Job Details

JobLocation: 1551NGreenStreet - Brownsburg,IN46112

SalaryRange: $18.00–$27.40 hourly

Department Manager Responsibilities

• HeartofHouse Department Manager has primary responsibility for the HOH area: manage all food/product matters, staff planning, and development. Maintain a safe environment and improve profitability through revenue and labor management.
• Bar Department Manager supervises BWW operations, responsible for adult beverage matters, inventory, compliance, and staff development.
• Hospitality Manager supervises dining‑room service, manages staff development, and maintains a safe environment.
• Directly responsible for staffing, succession planning, recruiting, interviewing, hiring, orientation, training, and ongoing development of department team members to meet staffing guidelines.
• Responsible for WCT training, maintaining certification, and providing development plans.
• Creates weekly department schedules within budgeted labor guidelines.
• Creates, develops, implements incentive programs and contests for the department, and motivates team participation.
• Provides regular performance feedback, including timely appraisals and development.
• Administers semi‑annual merit increase process and assists GM on coaching other managers.
• Oversees MIT training and ensures correct scheduling of WCTs.
• Provides coaching and follow‑up to direct reports to ensure execution of service standards and guest experience.
• Communicates effectively through departmental meetings.
• Ensures all department team members have current state‑required training and permits.
• Establishes techniques to attract new guests and manages the Guest Comment program.
• Utilizes GEM program for feedback and guest satisfaction.
• Facilitates and ensures adherence to new food and bar product rollouts and vendor accountability.
• Maintains menu specs, wall charts, systems, and ensures adherence.
• Trains managers and team members on quality, service, cleanliness, and inventory levels.
• Analyzes performance tools (GEM, QSCs, audits, P&L), troubleshoots issues, and implements action plans.
• Conducts administrative functions such as invoice entry, inventory, and end‑of‑day procedures.
• Monitors equipment, reports repair needs, and follows up to ensure timely repairs.
• Operates the department consistently with health and safety practices.
• Manages overall food cost, labor results, inventory levels, and P&L comprehension.
• Creates crowdsourced incentives and contests for bar sales.
• Assists GM with Local Restaurant Marketing program and sales incentive contests.
• Completes all other assigned duties or tasks.

Qualifications

• Minimum 2years of restaurant or hospitality management experience.
• Experience managing a restaurant with a full bar is preferred.
• Strong passion, commitment, and ability to thrive in a fast‑paced environment.
• Team‑focused with a track record of developing high‑performing team members.
• Open availability including late nights and weekends.
• Highly motivated, self‑directed, results‑driven with strong organizational and communication skills.
• Basic mathematical competencies.
• Proven ability to manage multiple priorities in a fast‑paced work environment.
• Ability to maintain confidential information and enforce company policies and compliance.
• High school education or equivalent and a valid driver’s license.
• Satisfactory background check and ability to lift 50pounds regularly.
• Completion of Buffalo Wild Wings Management Certification program.