Department Manager (Peru, IL)

Anchor Point Management Group; Peru (IL); On-site; USD 24,796 - 37,746; Full time

Benefits offered by this job

Competitive salary with monthly bonuses

Comprehensive benefits program including a guaranteed match to 401(k) contributions

Job summary

Anchor Point Management Group is seeking a manager to oversee the Heart of House and bar departments. Responsibilities include managing team members, ensuring quality standards, and maintaining compliance with health and safety regulations. The role requires strong leadership and organizational skills, as well as a passion for a fast-paced environment.

Qualified candidates will have at least 2 years of hospitality management experience and a high school education. Competitive salary with bonuses and a comprehensive benefits package is offered.

Qualifications

• Minimum 2 years of restaurant or hospitality management experience.
• Open availability, including late nights and weekends.
• Ability to lift 50 pounds.

Responsibilities

• Manage staffing and team member development.
• Ensure compliance with health and food safety practices.
• Analyze performance tools and implement action plans.

Skills

Team-focused leadership

Strong organizational skills

Professional written and verbal communication

Basic math skills

Education

High school education or equivalent

Job description

Job Details: Location: 2807 Plaza Drive – Peru, IL 61354. Salary: $18.00 – $27.40 hourly.

Job Purpose

1. Heart of House Department Manager: Primary responsibility for the Heart of House area, managing all food/product matters, staff planning, and team member development. Oversees the operation of the restaurant on a shift-by-shift basis in collaboration with the General Manager.
2. Bar Department Manager: Supervises the bar department, responsible for adult beverage matters, inventory control, RAS compliance, and the hiring, training, and motivation of bartenders and bar servers. Also oversees profitability and revenue management for the bar.
3. Hospitality Manager: Handles the dining room service, manages hospitality team planning and development, and ensures a safe, welcoming environment for guests.

All World Wide Wings Manager Responsibilities

• Directly responsible for staffing, succession planning, recruiting, interviewing, hiring, orientation, training, and ongoing development of department team members.
• Ensure department staffing guidelines are met during each business review period.
• Provide WCT training and maintain certification at the department level.
• Develop direct reports through action and development plans as needed.
• Coordinate with other department managers for hiring decisions and career growth opportunities.
• Create weekly department schedules within budgeted labor guidelines.
• Develop and implement incentive programs and contests to motivate the department.
• Deliver regular performance feedback, including appraisals and merit increases.
• Assist the General Manager with coaching other managers on performance management.
• Ensure all team members have current training and permits; manage guest comment programs and quality complaints.
• Use the Guest Experience Management program to provide feedback and adjust operations for overall guest satisfaction.
• Maintain compliance with board of health and food safety practices; report and follow up on equipment repairs.

Quality Operations

• Heart of House: Ensure team members meet quality standards, recipe adherence, portioning, and vendor accountability.
• Bar: Ensure product quality, adherence to bar systems, and proper inventory levels.
• All departments: Analyze performance tools, troubleshoot issues, and implement action plans; conduct administrative duties such as invoicing and end‑of‑day procedures.

Sales and Profits

• Heart of House: Manage food cost, labor results, vendor orders, inventory levels, and profit analysis; create financial action plans.
• Bar: Manage beverage cost, labor results, inventory, and implement sales incentives; aggressively reduce waste, comps, voids, and discounts.
• Hospitality: Assist with local marketing, create sales incentives, and complete other assigned duties.

Qualifications

• Minimum 2 years of restaurant or hospitality management experience.
• Passion for a fast‑paced environment involving wings, beer, and sports.
• Team‑focused leadership; ability to develop loyal, high‑performing team members.
• Open availability, including late nights and weekends.
• Strong organizational skills, attention to detail, and professional written and verbal communication.
• Basic math skills and proven ability to manage multiple priorities.
• Maintain confidentiality, enforce company policies, and adhere to compliance issues.
• High school education or equivalent; valid driver's license; satisfactory background check; ability to lift 50 pounds.
• Completion of Buffalo Wild Wings Management Certification program.

Benefits

• Competitive salary with monthly bonuses.
• Comprehensive benefits program including a guaranteed match to 401(k) contributions.

This job description is intended to describe the general level of work being performed. The duties may change from time to time at the discretion of World Wide Wings or the franchisor. All employees are covered under EEO guidelines.