Department Manager - Grocery

People's Food Co-op; Rochester (MN); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

401(k) with employer match

Staff discount 20%

Medical, dental, vision

Job summary

People’s Food Co-op in Minnesota is seeking a Grocery Leadership role to oversee ordering, inventory control, and the grocery team. The role targets margin and sales goals while delivering exceptional customer service to internal and external customers.

The position emphasizes collaboration with Category Manager, staff motivation, and maintaining organized department operations supporting a high-quality shopping experience.

Qualifications

• Minimum of one (1) year previous management experience.
• Minimum of one (1) year experience in a retail purchasing or merchandising position.
• Experience in personnel management (interviewing, hiring, training, coaching, evaluation, and discipline).
• Proven ability to develop and implement budgets and to adhere to cost and margin requirements.
• Previous experience with ordering, pricing and inventory control.
• Strong organizational skills.
• Keen attention to detail.
• Ability to manage and motivate staff.
• Ability to plan, develop, implement and assess systems for efficient and productive operations.
• Strong communication and listening skills.
• Commitment to superior customer service and to providing the highest quality shopping experience.

Responsibilities

• Customer Service
• Ensure the highest level of service possible to PFC’s internal and external customers.
• Ensure an organized and smoothly run grocery department including ordering, inventory control, and labor.
• Collaborate with Category Manager to achieve department goals for margin and sales and assist in the execution of promotional events.
• Coordinate the orderly, timely and accurate receipt of all stock except produce.
• Motivate staff and provide them with the tools required ensuring the highest level of service possible to the PFC shopper.

Skills

Management experience

Retail purchasing

Staff coaching

Budgets & margin

Inventory control

Customer service

Communication

Job description

Description: We have a leadership posiiton open in Grocery! This position has a salary rage of: $50,000 - $54,000 per year Summary We aim to ensure the highest level of service possible to PFC’s internal and external customers. This position's goal is to order, control inventory, and manage the grocery team while meeting margina nd sales goals.

Job Responsibilities

• Customer Service
• Ensure the highest level of service possible to PFC’s internal and external customers.
• Ensure an organized and smoothly run grocery department including ordering, inventory control, and labor.
• To collaborate with Category Manager to achieve department goals for margin and sales and assist in the execution of promotional events.
• Coordinate the orderly, timely and accurate receipt of all stock except produce.
• Motivate staff and provide them with the tools required ensuring the highest level of service possible to the PFC shopper

Ordering and Pricing

• Ensure adequate supply of products keeping out of stocks to a minimum.
• Write and process orders for weekly deliveries as needed.
• Coordinate returns and credit from suppliers where applicable and ensure that staff knows how to do the same.
• Review invoices for accuracy, price changes, and product additions.
• Ensure accurate, up-to-date price labeling and signage of department items. Verify shelf tags against POS pricing. Perform weekly shelf tags audits.
• Communicate ordering times and deadlines to other departments when that vendor is a shared vendor.
• Receive and process orders, checking the condition of product and invoice accuracy.
• Coordinate returns and credit from suppliers where applicable and ensure that staff knows how to do the same.
• Follow procedures to code and transfer invoices to accounting within established time frames
• Communicate changes in usual delivery time to other departments when that vendor is a shared vendor.

Department Operations and Safety

• Work with the store manager to ensure staff training for handling emergencies (shoplifters, robberies, accidents, and fire.)
• Ensure that department work areas and aisles are clean and orderly and meet all Health Department requirements.
• Ensure that all department equipment (including ordering equipment) is maintained in good working order. Inform store manager of equipment repair and replacement needs.
• Work with the Category Manager to ensure proper and effective merchandising of the retail sales floor.
• Set daily priorities for grocery assistant manager, lead clerks and clerks to ensure productive workflow.
• Develop and revise department’s standard operating procedures as needed. Ensure that staff is aware of and trained in these procedures.
• Coordinate with finance and store manager for quarterly inventory of grocery department stock.

Personnel

• Develop performance standards for all grocery clerks, lead clerks and assistant manager.
• Schedule grocery and staff according to weekly labor budget and quarterly cost of labor goals.
• Arrange for coverage of vacant shifts and fill in as needed.
• Develop training materials and systems for all grocery clerks, lead clerks, and assistant manager.
• Ensure on the job training for all grocery clerks, lead clerks and assistant manager. Review and initial the training checklist when employees are trained or retrained.
• Hire qualified grocery staff within established policies.
• Conduct evaluations of grocery assistant manager, lead clerks and clerks by following established policies and procedures.
• Take corrective counseling measures and/or disciplinary action as needed for all grocery clerks, lead clerks, and assistant manager, according to established personnel policies.
• Ensure that department meetings are conducted at least twice a year. Provide effective communication of operational issues.
• Terminate department employees as necessary, following established personnel policies.

Budgeting and Planning

• Attend weekly and quarterly management team meetings/trainings.
• Work with the store manager to establish goals for labor, sales, and inventory.
• Work with store manager to develop annual operation budget sales projections and capital budget and equipment needs.
• Develop annual labor budget according to established productivity, labor, and cost goals.
• Complete timely and accurate reports

PFC offers benefits that include: medical (if working 30 or more hours per week), dental, vision, life products, short-term disability, and ancillary products in addition to a 401(k) retirement plan with employer match and a 20% staff discount.

People’s Food Coop complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at 507-289-9061 Ext. 3007 or email [e-mail].

People’s Food Coop has been and will continue to be an equal opportunity employer and o takes steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

Requirements

Skills and Abilities

• Minimum of one (1) year previous management experience
• Minimum of one (1) year experience in a retail purchasing or merchandising position
• Experience in personnel management (interviewing, hiring, training, coaching, evaluation, and discipline)
• Proven ability to develop and implement budgets and to adhere to cost and margin requirements
• Previous experience with ordering, pricing and inventory control
• Strong organizational skills
• Keen attention to detail
• Ability to manage and motivate staff
• Ability to plan, develop, implement and assess systems for efficient and productive operations
• Strong communication and listening skills
• Commitment to superior customer service and to providing the highest qualify shopping experience possible
• Ability to work well with others in a cooperative environment where teamwork and constant communication is essential

Physical Requirements

• Ability to use computer keyboard, monitor, mouse, telephone, and various office equipment continuously.
• Ability to lift and carry up to 30 pounds frequently.
• Ability to lift and carry up to 60 pounds occasionally.
• Ability to stand or walk for duration of shift without rest.
• Ability to bend, stoop, squat, kneel, climb stairs or ladder.
• Ability to reach above shoulder height frequently.
• Ability to talk and hear to communicate with customers.
• Finger and hand dexterity with ability to grasp and hold items of different sizes.
• Vision ability – close, distance, peripheral vision and depth perception. 10. Ability to read register screen and product and shelf labels