Department Manager - Cookshop

IKEA USA; Elizabeth (NJ); On-site; USD 69,000 - 101,000; Full time

Job summary

IKEA USA cherche un Retail Manager pour optimiser l'expérience client et maximiser les ventes. Le candidat idéal aura au moins 5 ans d'expérience en gestion dans un environnement centré sur le client et un solide bagage en ventes. Avec une ouverture sur les horaires, le poste propose un salaire compétitif et une large gamme d'avantages sociaux.

Benefits

Generous paid time off, holiday, and sick leave

WiselyPay – earn wages up to two days early

Paid parental leave (up to 16 weeks)

KinderCare tuition discount

Retirement and bonus plans

Co-worker discount, meal deal, and referral bonus

Pet insurance

Education assistance and learning programs

Safety shoe reimbursement

24/7 telehealth services

Dental and vision plans

Medical and Rx plans (for those working at least 20 hours/week)

Qualifications

• 5 ans d'expérience en gestion et développement de personnes dans le secteur de la vente au détail.
• 5 ans d'expérience en ventes actives et bonne compréhension des besoins des clients.

Responsibilities

• Optimiser l'expérience d'achat chez IKEA pour garantir la satisfaction des clients.
• Maximiser les ventes et la rentabilité à long terme tout en gérant la disponibilité des produits et les retours clients.

Skills

Management

Sales

Customer Service

Job description

Why we will love you

You care about making a positive impact in the world. You understand that greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is more than just home furnishings; it’s about working together to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

You’ll be optimizing the IKEA shopping experience to ensure customer satisfaction and increase sales. Responsibilities include maximizing sales and long-term profitability in line with department goals, analyzing and acting on commercial opportunities, managing product availability and customer feedback, overseeing the selection, onboarding, and development of co-workers, collaborating with various partners to optimize sales, ensuring the team is knowledgeable about products and services, monitoring market trends, and contributing to a culture that embraces diversity among co-workers and customers.

Qualifications

• 5 years of experience managing, leading, and developing people in a retail, customer-centric environment.
• 5 years of experience in active sales, with a strong understanding of customer needs.

Apply now!

JOB TYPE: Salaried, Exempt
BENEFITS ELIGIBLE: Yes
HOURS: Open availability required, including Monday-Sunday, holidays, nights, and weekends.
The salary range is $69,639 - $100,777.
At IKEA, taking care of our co-workers and their dependents is a top priority. We offer a comprehensive benefits package to help maintain work-life balance, well-being, and future planning, including:
* Generous paid time off, holiday, and sick leave
* WiselyPay – earn wages up to two days early
* Paid parental leave (up to 16 weeks)
* KinderCare tuition discount
* Retirement and bonus plans
* Co-worker discount, meal deal, and referral bonus
* Pet insurance
* Education assistance and learning programs
* Safety shoe reimbursement
* 24/7 telehealth services
* Dental and vision plans
* Medical and Rx plans (for those working at least 20 hours/week)
* A fun and inclusive work environment