Department Manager

McDonald's; Sioux Falls (SD); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Flexible Scheduling

Pay on Demand

Free Meals

PTO

Education Assistance Program

Insurance for eligible employees

Advancement Opportunities

30% National Discount

Bonus Program

Job summary

Hart2Hart, Inc., doing business as McDonalds, seeks a Department Manager to lead a team, train staff, and uphold McDonald’s standards and regulatory compliance. You will develop employees, schedule shifts, monitor performance, and ensure quality food and exceptional service.

Responsibilities include coaching, inventory monitoring, and maintaining a safe, clean, welcoming restaurant to deliver a superior guest experience.

Qualifications

• Must be 18 years or older.
• Serve Safe certification required.
• Completed department manager training and developing the leader in me training are preferred.

Responsibilities

• Manage a team with scheduling, delegation, and training oversight.
• Address customer concerns promptly to ensure satisfaction.
• Ensure food quality and safety standards are met per McDonald’s guidelines.

Skills

Leadership

Team management

Customer service

Education

Serve Safe Certification

Department manager training

Developing the Leader in Me

Job description

Job Title

Department Manager at Hart2Hart, Inc. DBA McDonalds

Job Overview

As a department manager at Hart2Hart, Inc., you will be responsible for the development of employees in your department, ensure your department is compliant with McDonald’s standards and government regulations, and ensure your department is delivering high-quality food and excellent customer service.

Wage

The wage for a department manager at Hart2Hart, Inc. starts at $18.00/hr with bonus opportunities.

Essential Duties

• Manage a team of employees which includes scheduling shifts, delegating duties, and ensure training is up to date.
• Ensure customers are satisfied with service and quality, which includes addressing any customer concerns or questions in a timely and professional manner.
• Ensure that food preparations and services meet McDonald’s quality standards and adheres to all safety and sanitation guidelines.
• Monitor inventory levels and order supplies as needed.
• Maintain accurate records of sales, expenses, and inventory.
• Operate equipment such as grills, fryers, and drink dispensers.
• Ensure the restaurant is clean, organized, and welcoming to customers.
• Responsible for the development of employees, which includes providing feedback on their performance, and coaching them to improve their skills.
• Manage money counts, register activity, bank deposits, etc.

Physical Requirements

• Must be able to remain stationary during peak hours.
• Ability to move positions when instructed.
• Ability to move boxes up to 50lbs.
• Ability to position self to safely obtain product from low places.
• Ability to communicate information and ideas so others will understand.
• Ability to observe the work environment.
• Exposure to high and low temperatures.

Qualifications

• Minimum 18 years old.
• Must be serve safe certified.
• Must have completed one department manager training.
• Must have completed developing the leader in me, class.
• Available to work a minimum of 35hrs/week.
• Strong leadership skills.
• Must have reliable transportation.
• Must be permitted to work in the US.
• Have availability in the mornings, nights, weekends, holidays.
• Prior experience in a management role is a plus, but not required.

Benefits Include

• Flexible Scheduling
• Pay on Demand
• Free Meals
• PTO
• Education Assistance Program
• Insurance for eligible employees
• Advancement Opportunities
• 30% National Discount
• Bonus Program

Disclosure

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. Any information I provide in this application is true and accurate and will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will not be involved in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

This employer is an equal employment opportunity employer. We adhere to a policy of making all employment decisions without regard to race, color, age, sex, religion, national origin, genetic information, disability, veteran status, sexual orientation/gender identity, citizenship status, marital status, or any other status protected by law.

All employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Please note this job description may not be inclusive of all assigned duties, requirements, or qualifications that are required of the employee for this job. The employer retains the right to amend or assign other duties to this position at any time at the sole discretion of the employer.