Department Manager

McDonald's; Rapid City (SD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

1 week paid vacation

Accrued Paid Sick Leave

Education assistance through Archways to Opportunity

Medical, dental and vision coverage

401K opportunities with match

Short- and Long-Term Disability, life and accident insurance

Service awards

Monthly bonus program

Job summary

A leading restaurant franchise in Rapid City, South Dakota, is seeking a Manager to oversee shifts, ensuring customers receive fast and friendly service. This role includes managing departments such as Training and Inventory Management, hiring and training staff, and handling scheduling. The ideal candidate should have previous managerial experience in a restaurant, retail, or hospitality environment and be a positive team player. Benefits include paid vacation, medical coverage, and education opportunities.

Qualifications

• Preferred previous managerial experience in a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule.
• Must be 18 years or older to serve as a manager.

Responsibilities

• Lead shifts ensuring fast, accurate, friendly service.
• Manage Departments including Training and Inventory Management.
• Hire, train, and schedule staff to meet sales goals.

Skills

Managerial experience

Teamwork

Flexibility

Customer service

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Responsibilities

Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. Some managers also lead Departments and may manage assigned Systems, such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks, following up, and reporting results. The Guest Service Department Manager ensures Crew and Managers deliver exceptional customer service, that sales promotions are executed properly, all service staff are trained in procedures, and the Front Counter, McCafé, and Drive-Thru areas are organized for optimal service. The Kitchen Department Manager ensures the restaurant delivers high‑quality food quickly, maintains safety standards, controls food cost, and trains all kitchen staff on production procedures, including new menu items. The People Department Manager hires qualified crew, trains and schedules staff to meet sales and profit goals, ensures new hires start positively, and recognizes and motivates team members.

Qualifications

Preferred previous managerial experience, ideally within a restaurant, retail, or hospitality environment. Positive team player with a flexible schedule and a passion for working in a fast‑paced environment. Must be 18 years or older to serve as a manager in our corporate‑owned and operated restaurants.

Benefits

• 1 week paid vacation
• Accrued Paid Sick Leave
• Education through Archways to Opportunity: opportunities to earn a High School diploma, college tuition assistance, and English classes as a second language
• Medical, dental and vision coverage
• 401K opportunities with match
• Short‑ and Long‑Term Disability, life and accident insurance
• Service awards
• Employee Resource Connection
• Monthly bonus program

EEO Statement

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to that organization for evaluation. I acknowledge that McDonald’s USA will not receive a copy of my application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired. I understand that I need to contact the franchise organization for information about its privacy practices.