Department Manager

Ralph Lauren; Manhasset (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

Ralph Lauren is seeking a Department Manager to ensure a consistently memorable customer experience while driving store revenue and profit. You will oversee sales across departments, train and supervise staff, and lead promotions that align with RL's image.

The role requires strong leadership, communication, and a passion for delivering exceptional service in a premium brand environment. Salary range is $70,000–$95,000 annually with competitive benefits.

Qualifications

• Retail management experience required or preferred.
• Strong business acumen and financial awareness.
• Excellent communication and interpersonal skills.
• Ability to train and supervise store staff.

Responsibilities

• Manage sales and profit performance of the store department.
• Achieve shrinkage goals and implement loss prevention procedures.
• Collaborate with Store Director to meet sales and margin goals and budgets.
• Lead and mentor employees to maximize performance.
• Execute promotional strategies and monitor market trends.
• Ensure compelling visual presentation and maintain standards.

Skills

Leadership

Communication

Business acumen

Staff development

Negotiation

Teamwork

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

The Department Manager’s purpose is to ensure a consistently memorable customer shopping experience while generating meaningful revenue and positive operating profit for the store and assigned department.

• Responsible for sales and profit performance in assigned store department- Men's, Women's, Children's, Home, FW&J, Accessories, etc.
• Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
• Works with the Store Director/General Manager to establish and achieve sales and margin goals, develop operating budgets and monitor performance.
• Responsible for training and supervision of store staff to maximize sales and profit performance.
• Coach and mentor all employees to achieve optimal results.
• Directs the execution of Ralph Lauren's promotional strategies and programs, assuring that they support Ralph Lauren's Retail sales, marketing, and profit objectives.
• Regularly visits relevant competition to maintain an awareness of store performance issues and market trends.
• Understands and places a high priority on providing input to both the Buying Divisions and the Visual Presentation team in regard to merchandise presentation and maintenance of an in-store environment, consistent with Ralph Lauren's desired image and character.
• Assist in executing visual directives and ensure store environments are compelling, place high priority on upholding presentation standards and holding team accountable to such standards.

Salary range: $70,000 - $95,000 annually.

• Equivalent experience preferred
• Retail Management Experience preferred
• Strong business acumen.
• Enthusiasm and ability to build and maintain an environment consistent with RL lifestyle philosophy.
• Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation and staff development skills.
• Strong communication and interpersonal skills.