Department Manager

ZARA; Freehold (NJ); On-site; USD 55,000 - 74,000; Full time

Benefits offered by this job

Discretionary bonus

Job summary

Zara USA, Inc. in Freehold, NJ is seeking an Department Manager to lead the store section, uphold the commercial strategy, and maintain an attractive client image.

You will guide a sales team with strong product knowledge and fashion sense while ensuring merchandising, stock control and layout align with customer needs. Responsibilities include supervising replenishment, analyzing product trends, coordinating with managers, and driving actions to boost sales.

Qualifications

• Leadership in retail teams and store operations
• Strong understanding of product, fashion, social media and trends
• Analytical capacity for reports and store performance
• Organization of store layout based on client type

Responsibilities

• Control stock and manage your section to achieve the sales objectives.
• Review the news, give locations and mark store/warehouse rotations.
• Global vision of the business, communication with the rest of the managers to unify the client's image.
• Supervise product replenishment.
• Control the merchandising and furniture of the store (walls, collettes, mannequins, tables, shop windows).
• Continuous communication with the general manager and the team.
• Conduct product analysis to carry out actions and improve results.
• Commercial analysis to execute actions that improve sales.
• Ensure customer service standards are met and incidents are resolved.
• Minimize shrinkage through action plans for the store.
• Organize the sales team for maximum productivity.
• Train the sales team and store specialists.
• Identify and propose new profiles for your team.
• Develop, recognize and give constructive feedback for team evolution.
• Ensure compliance with occupational risk prevention and health and safety regulations.

Skills

Leadership

Stock control

Merchandising

Team training

Product analysis

Fashion knowledge

Job description

As a Department Manager you are primarily responsible for fulfilling the commercial strategy while maintaining an attractive image adapted to the client. You are a leader and inspirer of the section's sales team, with great knowledge of product, fashion, social media and trends. Commercial core, with analytical capacity for all the reports we work with, as well as organizational. You will also be responsible for the general image of your section and adaptation of the layout according to the type of client.

Key Responsibilities

• Control stock and manage your section to achieve the sales objectives.
• Review the news, give locations and mark store/warehouse rotations.
• Global vision of the business, communication with the rest of the managers to unify the client's image.
• Supervise product replenishment.
• Control the merchandising and furniture of the store (walls, collettes, mannequins, tables, shop windows)
• Continuous communication and feedback with both the general manager and the team.
• Conduct product analysis (shortcomings, competition and trends) to carry out the different actions and thus achieve better results.
• Commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Teams communications).
• Ensure that customer service standards are met and incidents are resolved.
• Take responsibility and ensure that SHRINKAGE is minimized. Execute action plans regarding the needs of the store.
• In charge of the organization of people in your section, taking advantage of the commercial potential of the store.
• Organize the sales team for the execution of all commercial tasks in the most productive way for the store.
• Continuously train the sales team in your section and specialists of the store.
• Identify and propose new profiles for your team.
• Develop, recognize and give constructive feedback for the evolution of the team.
• Responsible for compliance with occupational risk prevention, health and safety regulations.

Annual compensation range:

$55,000 - $74,000 +discretionary bonus

* Zara, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future. Actual compensation within that range will be dependent upon the individual’s skills, experience, qualifications, and applicable laws.

Zara USA, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.