Department Manager

Flechacantina; California; Sur place; USD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Competitive salary and bonus

Health and wellness benefits

Paid time off and employee meals

Professional development and growth

Résumé du poste

Flecha Cantina is seeking a passionate Department Manager to lead our team and ensure seamless daily operations in a high-end dining setting. You will drive guest satisfaction, uphold service standards, and manage staffing, costs, and compliance.

The ideal candidate brings 3+ years of management experience in elevated restaurants, strong leadership, and proficiency with POS systems and financial reporting. California certifications or the ability to obtain them within 30 days are required.

Qualifications

• Minimum 3 years of management experience in a high-quality, elevated restaurant setting.
• Strong leadership and interpersonal skills.
• Proficiency with POS systems and financial reporting.
• California Food Handler’s Certification and RBS certification required (or ability to obtain within 30 days).
• Excellent communication and organizational skills.

Responsabilités

• Direct and manage all front-of-house operations to elevate guest experience.
• Oversee recruiting, hiring, training and performance of department staff.
• Manage labor and supply costs while seeking revenue opportunities.
• Ensure compliance with health, safety, and sanitation standards.
• Resolve guest concerns promptly to ensure satisfaction and loyalty.
• Run high-quality shifts where hospitality and profitability are prioritized.

Connaissances

Leadership

Communication

Organizational skills

Adaptability in fast-paced environment

Outils

POS systems

Restaurant mgmt platforms

Financial reporting

Description du poste

Job Title: Department Manager

Company Description

Flecha by Mark Wahlberg is an exuberant, polished casual dining establishment where the past and present converge to craft unforgettable experiences. Our commitment to 'Mexican Redefined' honors culinary roots while exploring new horizons, sparking curiosity with every dish. As more than just a venue, Flecha infuses traditional Mexican cuisine with a modern twist, featuring fresh local ingredients and signature dishes crafted by skilled chefs.

Job Description

Flecha Cantina is a vibrant, upscale Mexican restaurant dedicated to delivering exceptional dining experiences. The individual must be a passionate and experienced Restaurant Manager to lead our team, ensure seamless daily operations, and uphold the highest standards of hospitality and cuisine.

Key Responsibilities

• Direct and manage all front-of-house operations to cultivate an elevated guest experience, ensuring a welcoming, efficient, and high-standard service atmosphere.
• Direct all personnel actions within your department, including the authority to recruit, hire, train, and manage performance to cultivate a culture of excellence and high-performance teamwork; maintain a positive and productive work environment in compliance with all federal, state, and local employment laws.
• Assume accountability for the results of the department, exercising independent judgment to manage labor and supply costs while identifying opportunities for revenue expansion.
• Ensure and maintain compliance with health, safety, and sanitation standards.
• Accountable for resolving guest concerns promptly and professionally, ensuring satisfaction and loyalty.
• Accountable for running quality shifts where execution, hospitality and profitability is second to none.
• Perform other duties as assigned by ownership or regional management.

Qualifications

• Minimum 3 years of management experience in a high-quality, elevated restaurant setting, with demonstrated experience managing and directing the work of subordinate employees.
• Strong understanding of elevated dining concepts and guest expectations.
• Strong leadership and interpersonal skills.
• Excellent communication and organizational skills.
• Proficiency with restaurant management platforms, POS systems and financial reporting.
• Ability to thrive in a fast-paced, dynamic environment.
• Valid Food Handler’s Certification and California RBS (Responsible Beverage Service) certification required (or ability to obtain within 30 days of hire).

Benefits

• Competitive salary and bonus opportunities
• Health and wellness benefits.
• Paid time off and employee meals
• Professional development and growth opportunities

Physical Requirements

• Ability to stand and walk for extended periods (up to 8-10 hours per shift).
• Ability to lift and carry up to 25-50 pounds as needed.
• Must be available to work flexible hours, including evenings, weekends, and holidays.

Why Join Flecha by Mark Wahlberg

• Be part of a team that redefines traditional Mexican cuisine with creativity and passion.
• Work in a vibrant, polished casual dining environment where your leadership skills will be valued and developed.
• Enjoy competitive compensation and opportunities for growth within our expanding brand.

Flecha Cantina is an equal opportunity employer. We comply with all applicable federal, state, and local laws regarding non-discrimination in employment. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.