Department Lead

US Foods; San Francisco (CA); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Disability insurance

Stock purchase plan

Life insurance

Job summary

US Foods is seeking a Store Lead to manage the Dry, Disposables, and Culinary Equipment Supplies departments and fresh areas. The role includes opening/closing the CHEF’S STORE and performing Manager on Duty duties when needed.

The candidate should have 3+ years in retail or customer service, with strong computer skills and a flexible schedule. The position emphasizes delivering excellent customer service and maintaining merchandising standards.

Qualifications

• Three or more years' experience in retail, restaurant, or customer service.
• Ability to work a flexible hourly schedule including holidays and weekends.
• Proficiency with computer use, word processing, email, and internet software.

Responsibilities

• Ensure proper inventory levels and shelf presentation across assigned areas.
• Drive department sales through superior customer service, freshness, and in-stock items.
• Open and close the store in the absence of Store Manager/Assistant Manager and perform MOD duties as needed.
• Train, motivate, and develop staff to uphold standards and safety practices.

Skills

Supervisory experience

Customer service

Computer skills

Flexible schedule

Education

High School diploma

Job description

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITEJoin Our Community of Food People!Leads all functions of the Dry, Disposables, and Culinary Equipment Supplies (CES), and fresh departments as assigned by Store Management. Ensures effective inventory levels, appealing and profitable merchandise presentation and quality customer service. The lead will have Manager on Duty responsibilities; in the absence of the Store Manager and/or Assistant Store Manager, including opening and closing the CHEF’STORE.The starting rate is $23.22/hrLooking for flexibility to work Monday - Sunday based on business needs between the hours of 5:00am and 7:00pm.Freight Handling a plus!ESSENTIAL DUTIES AND RESPONSIBILITIESEnsure proper inventory levels, based on store capacity, promotions, customer requests and seasonal merchandise, in all assigned areas to maximize sales. Complete all daily ordersMaximize departmental sales by driving and maintaining superior customer service, freshness, and in stocks. Ensure a daily date check is executed. Train, motivate and develop staff to execute the same standards.Ensure appealing presentation and pricing standards are maintained in assigned areas.Utilize computer as needed.Stock shelves, set up displays, ring up merchandise and sales, and perform cleaning duties as neededOpen and close the CHEF’STORE in the absence of the Store Manager or Assistant Store Manager. Perform Manager on Duty functions as needed.Role model and promote our cultural beliefsEnsure that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices at all times.Correct safety issues and then notify the store management of any safety issues that exist in the store, correct if possible.Responsible for other duties and responsibilities as assigned or required by Store Management.SUPERVISION:The incumbent is not required to provide direct supervision for any position. However, the incumbent may be required to monitor performance and provide real time coaching to support other associates in achieving the assigned goals.RELATIONSHIPSInternal: The incumbent is required to interact with employees at all levels of responsibility throughout the company.External: The incumbent is required to interact with all customers and service providers.WORK ENVIRONMENTWork is performed in a retail store setting, open to the public. While performing the duties of this job, exposure to outside weather conditions which can include inclement weather. The noise level in the work environment is usually moderate. Work is typically performed on a level surface however the use of a ladder or working on an elevated surface may be required as needed. Temperature varies throughout the store ranging from -10 to 85 degrees. Required to physically interact with customers.MINIMUM QUALIFICATIONSThree (3) years’ experience in a retail setting, restaurant, or customer service environment.Supervisory or Lead experience preferred.Must possess the ability to work a flexible hourly schedule, which includes holidays and weekends.Must possess and demonstrate competency and proficiency with computer use, word processing, email, and internet software.Certifications/TrainingN/ALicensesN/APREFERRED QUALIFICATIONSMust have the desire and the ability to deliver exceptional customer service.Must possess the ability to quickly assess situations, address issues, and make solid, good business decisions.Must demonstrate good common sense and the ability to think logically through all situations.Must possess the ability to build professional relationships with the client base.Must be motivated and self-driven and consistently demonstrate the ability to analyze customer needs and make recommendations based on sound business knowledge and commercial acumen.Must possess the adaptability and a willingness to help out in order to get the job done, understanding fully that the nature of the business means that staff at all levels within the store will be expected to “roll up their sleeves” and provide whatever is required to offer the customer fast, easy, and efficient serviceEducationHigh School diploma or equivalent required.PHYSICAL QUALIFICATIONSMust be able to perform the following physical activities for described length of timeOCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVERJOB REQUIRES WORKER TO:FREQUENCY:STAND: CONTINUOUSLYWALK: CONTINUOUSLYDRIVE VEHICLE: OCCASIONALLYSIT: OCCASIONALLYLIFT1-10 lbs (Sedentary): CONTINUOUSLY11-20 lbs (Light): CONTINUOUSLY21-50 lbs (Medium): CONTINUOUSLY51-100 lbs (Heavy): FREQUENTLYOver 100 lbs (Very Heavy): OCCASIONALLYCARRY1-10 lbs (Sedentary): CONTINUOUSLY11-20 lbs (Light): CONTINUOUSLY21-50 lbs (Medium): CONTINUOUSLY51-100 lbs (Heavy): FREQUENTLYOver 100 lbs (Very Heavy): OCCASIONALLYPUSH/PULL 1: FREQUENTLYCLIMB/BALANCE 2: FREQUENTLYSTOOP/SQUAT: FREQUENTLYKNEEL: OCCASIONALLYBEND: FREQUENTLYREACH ABOVE SHOULDER: FREQUENTLYTWIST: FREQUENTLYGRASP OBJECTS 3: CONTINUOUSLYMANIPULATE OBJECTS 4: CONTINUOUSLYMANUAL DEXTERITY 5:FREQUENTLY1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)This role may also receive overtime compensationBenefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/.html.#LI-TB1Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between$19 - $30***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***