Department Lead

US Foods; Sacramento (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Benefits Start Day One

Health insurance

Pre-tax spending accounts

Retirement benefits

Paid time off

Short-term disability

Long-term disability

Employee stock purchase plan

Life insurance

Overtime compensation

Job summary

US Foods is hiring a Retail Department Lead to manage CHEF’S STORE sections, ensure optimal inventory and attractive merchandising, and drive high standards of customer service. You will act as a manager on duty when needed and lead a team to deliver excellence while upholding safety policies.

The role requires 3 years in retail or related fields, flexibility for weekends, and solid computer and communication skills. Benefits start day one and the pace is fast-paced and customer-focused.

Qualifications

• Three years of experience in a retail setting, restaurant, or customer service environment; supervisory or lead experience preferred.
• Flexible hourly schedule including holidays and weekends.
• Proficiency with computer use, word processing, email and internet software.

Responsibilities

• Lead all functions of assigned departments to maximize sales and maintain inventory levels.
• Promote superior customer service and ensure safe, clean store conditions.
• Open/close duties and manager-on-duty responsibilities as needed.
• Train and develop staff to meet standards and assist with merchandising.

Skills

Customer service

Inventory management

Leadership

Safety awareness

Computer literacy

Education

High School diploma or equivalent

Tools

POS system

Microsoft Office

Email

Job description

Join Our Community of Food People!

We help YOU make it!

The starting rate is $20.67 per hour

Schedule: Full-time & some weekends included

Benefits Start Day One!

Main Ingredients of the Job

The CHEF’STORE® Retail Department Leads help maintain an atmosphere of superior customer service, promoting the US FOODS® strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US FOODS® Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter.

• Leads all functions of the Dry, Disposables, and Culinary Equipment Supplies (CES), and fresh departments as assigned by Store Management.
• Ensures effective inventory levels, appealing and profitable merchandise presentation, and quality customer service.
• The lead will have Manager on Duty responsibilities; in the absence of the Store Manager and/or Assistant Store Manager, including opening and closing the CHEF’STORE®.

Essential Duties And Responsibilities

As a Retail Department Lead, you will

• Ensure proper inventory levels, based on store capacity, promotions, customer requests, and seasonal merchandise, in all assigned areas to maximize sales. Complete all daily orders
• Maximize departmental sales by driving and maintaining superior customer service, freshness, and stocks. Ensure a daily date check is executed. Train, motivate, and develop staff to execute the same standards.
• Ensure appealing presentation and pricing standards are maintained in assigned areas. Utilize the computer as needed.
• Stock shelves set up displays, ring up merchandise and sales, and perform cleaning duties as needed
• Open and close the CHEF’STORE® in the absence of the Store Manager or Assistant Store Manager. Perform Manager on Duty functions as needed.
• Role model and promote our cultural beliefs
• Ensure that the facility is well maintained and is a safe environment for staff and customers by always following safety policies and practices. Correct safety issues and then notify the store management of any safety issues that exist in the store, correct if possible.
• Responsible for other duties and responsibilities as assigned or required by Store Management.

RELATIONSHIPS

• Internal: The incumbent is required to interact with employees at all levels of responsibility throughout the company.
• External: The incumbent is required to interact with all customers and service providers.

SUPERVISION

• The incumbent is not required to provide direct supervision for any position. However, the incumbent may be required to monitor performance and provide real-time coaching to support other associates in achieving the assigned goals.

Qualifications

Education/Training

• High School diploma or equivalent required.

Related Experience

• Three (3) years experience in a retail setting, restaurant, or customer service environment. Supervisory or Lead experience preferred.
• Must possess the ability to work a flexible hourly schedule, which includes holidays and weekends.
• Must possess and demonstrate competency and proficiency with computer use, word processing, email, and internet software.

Knowledge/Skills/Abilities

• Must have the desire and the ability to deliver exceptional customer service.
• Must possess the ability to quickly assess situations, address issues, and make solid, good business decisions.
• Must demonstrate good common sense and the ability to think logically through all situations.
• Must possess the ability to build professional relationships with the client base.
• Must be motivated and self-driven and consistently demonstrate the ability to analyze customer needs and make recommendations based on sound business knowledge and commercial acumen.
• Must possess the adaptability and a willingness to help out to get the job done, understanding fully that the nature of the business means that staff at all levels within the store will be expected to “roll up their sleeves” and provide whatever is required to offer the customer fast, easy, and efficient service.

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

JOB REQUIRES WORKER TO: FREQUENCY

• STAND: CONTINUOUSLY
• WALK: CONTINUOUSLY
• DRIVE VEHICLE: OCCASIONALLY
• SIT: OCCASIONALLY

LIFT

• 1-10 lbs (Sedentary): CONTINUOUSLY
• 11-20 lbs (Light): CONTINUOUSLY
• 21-50 lbs (Medium): CONTINUOUSLY
• 51-100 lbs (Heavy): FREQUENTLY
• Over 100 lbs (Very Heavy): OCCASIONALLY

CARRY

• 1-10 lbs (Sedentary): CONTINUOUSLY
• 11-20 lbs (Light): CONTINUOUSLY
• 21-50 lbs (Medium): CONTINUOUSLY
• 51-100 lbs (Heavy): FREQUENTLY
• Over 100 lbs (Very Heavy): OCCASIONALLY
• PUSH/PULL 1: FREQUENTLY
• CLIMB/BALANCE 2: FREQUENTLY
• STOOP/SQUAT: FREQUENTLY
• KNEEL: OCCASIONALLY
• BEND: FREQUENTLY
• REACH ABOVE SHOULDER: FREQUENTLY
• TWIST: FREQUENTLY
• GRASP OBJECTS 3: CONTINUOUSLY
• MANIPULATE OBJECTS 4: CONTINUOUSLY
• MANUAL DEXTERITY 5: FREQUENTLY
• 1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
• 2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)
• 3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)
• 4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
• 5 (Manual Dexterity: Typing, use of office machines such as copiers, and printers)

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, exposure to outside weather conditions which can include inclement weather. The noise level in the work environment is usually moderate.
• Work is typically performed on a level surface however the use of a ladder or working on an elevated surface may be required as needed. Temperature varies throughout the store ranging from -10 to 85 degrees.

This role will also receive overtime compensation

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance

https://www.usfoods.com/careers/benefits.html.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between

$18 - $28

• EOE– Race/Color/Religion/Sex/SexualOrientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***