Department Coordinator - Sports Memorabilia

Shelby American, Inc.; Irving (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to join their dynamic team. This role involves processing high-value sports memorabilia consignments, ensuring accuracy and efficiency while delivering exceptional customer service. The position requires a keen attention to detail and a solid understanding of the sports memorabilia market. Join a fast-paced environment where your contributions will support the smooth operation of a leading auction house. If you have a passion for collectibles and enjoy working independently, this opportunity is perfect for you.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

401k Savings Plans

Daily Pay Access

Qualifications

• Experience in customer service or related field is essential.
• Familiarity with sports memorabilia and collectibles is a plus.

Responsibilities

• Process incoming consignments accurately and efficiently.
• Communicate with clients regarding consignment status.
• Assist with department-wide inventories of consignment material.

Skills

Customer Service Skills

Attention to Detail

Knowledge of Sports Memorabilia

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Education

Experience in Customer Service

Knowledge of Collectibles

Tools

Microsoft Word

Microsoft Excel

Job description

Description

Do you have keen attention to detail and excellent customer service skills? Then set your sights on a career at Heritage Auctions, headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, San Francisco, London, Hong Kong, and other cities. Heritage Auctions is the 3rd largest auction house in the world with 40 different Auction categories including, Coins, Sports, Comics, Historical, Jewelry, Fine & Decorative Art, Wine, and many more.

SUMMARY: Responsible for processing incoming sports memorabilia consignments, ensuring accuracy and efficiency in handling high-value collectibles. This role requires strong customer service skills, attention to detail, and knowledge of the sports memorabilia industry to effectively communicate consignment status with clients and support the smooth operation of Heritage Auctions' Sports Department.

BENEFITS:

• Medical, Dental, Vision coverage
• Paid time off
• 401k savings plans
• Daily Pay: Access your pay when you need it!

LOCATION: Conveniently located south of Dallas/Fort Worth International Airport, at the NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane.

COMPENSATION: Commensurate with experience.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Process incoming consignments accurately and efficiently, including:
  • Opening packages
  • Labeling and verifying contents of packages
  • Creating an electronic report for the consignment
• Communicate with clients in all aspects of the consignment
• Research the status of consignments
• Return client material
• Perform department-wide inventories of consignment material
• Assemble client information packets
• Assist with Consignment Directors responsibilities
• Other duties may be assigned.

Requirements

EDUCATION and/or EXPERIENCE:

• Experience in a customer service position or industry
• Knowledge of sports memorabilia and collectibles, including familiarity with common categories, item valuation, and market trends

SKILLS & ABILITIES:

• Proficiency in Microsoft applications, specifically Word and Excel
• Ability to prioritize and multi-task and pay great attention to detail
• The individual may occasionally lift to 50 pounds

WORK ENVIRONMENT:Individuals must be able to work independently in a fast-paced environment. This position may require overnight travel based on business needs.

Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE