Department Analyst (Trainee) 9-12

Austin Community College; Michigan; On-site; USD 52,000 - 74,000; Full time

Job summary

An educational institution in Michigan is hiring a Departmental Analyst to support staff in providing customer service and processing income tax returns. The ideal candidate will have a bachelor's degree and possess strong communication skills, along with the ability to manage multiple priorities in a dynamic team environment. This role offers opportunities for professional development and a healthy work/life balance.

Qualifications

• Strong communication skills are essential.
• Ability to manage multiple priorities effectively.
• A positive, innovative mindset is required.

Responsibilities

• Support staff in providing customer service for income tax.
• Process income tax returns and correspondence.
• Assist with audits and special projects across Michigan.

Skills

Communication skills

Multitasking

Teamwork

Education

Bachelor's degree in any major

Job description

Are you looking for an exciting career with room to grow? Do you believe learning never stops and find satisfaction in turning complex tasks into clear solutions? If so, you might be the perfect fit for a Departmental Analyst position in the City Income Tax Bureau. Our team is driven by a commitment to excellent customer service, continuous improvement, and employee development. If you thrive in a fast-paced, team-oriented environment—and value a healthy work/life balance we encourage you to apply.

In this role, you’ll support the staff responsible for providing customer service, processing income tax returns and correspondence, and assisting with audits and special projects for multiple cities across Michigan. Success in this position requires strong communication skills, the ability to manage multiple priorities, and a positive, innovative mindset. If you're ready to take on meaningful work in a supportive and dynamic setting, we’d love to hear from you.

Possession of a bachelor's degree in any major.

Experience for Departmental Analyst 9-12

Note: Experience is considered professional if the job requires a bachelor's degree.