Department Administrator

Ollie's Bargain Outlet, Inc.; Harrisburg (Dauphin County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401K with company match

Strong career growth

20% Associate discount

Job summary

A retail corporation is seeking an experienced IT Department Administrator to provide essential administrative support to its IT department. Responsibilities include coordinating meetings, managing IT documentation, and tracking projects. The ideal candidate will have at least 5 years of experience in an administrative role, preferably within a technical environment. Proficiency in Microsoft Office and excellent communication skills are essential. This position facilitates crucial operations that help the organization deliver reliable technology services.

Qualifications

• Minimum of 5 years in an administrative or support role, ideally in IT.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Coordinate and schedule IT meetings and appointments.
• Maintain departmental documentation and files.
• Track and report on IT projects and service requests.

Skills

Organizational skills

Time management

Verbal communication

Written communication

Microsoft Office Suite proficiency

Job description

Join our team and live the Ollie-tude! (Ollie’s Core Values)

• BE A TEAM PLAYER- Associates are expected to be supportive and work together.
• BE CARING- How do I treat others with courtesy, dignity, and respect?
• BE VALUE OBSESSED- Live the “good stuff cheap” mindset.
• BE COMMITTED- Operate with grit, passion, tenacity, and action.
• BE GROWING- How do we get better every day?
• BE REAL- Associates should be honest, transparent, genuine, trustworthy, and sincere.

Competitive Benefits

• Medical, Dental, Vision, and RX coverage after 30 days of employment.
• 401K, Company match begins at Associate enrollment
• Strong career growth & talent development culture
• 20% Associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits

Position Overview

The IT Department Administrator provides essential administrative and operational support to the Information Technology department. This role is responsible for coordinating departmental activities, managing documentation, scheduling meetings, tracking projects, and facilitating communication among IT staff, vendors, and business partners. The Administrator ensures smooth day-to-day operations, assists with procurement and inventory, and supports compliance and reporting requirements. By maintaining organized processes and effective communication, the IT Department Administrator helps the IT team deliver reliable technology services to the organization.

Primary Responsibilities

• Coordinate and schedule meetings, appointments, and departmental events for IT leadership and staff.
• Maintain and organize departmental documentation, including policies, procedures, contracts, and project files.
• Track and report on IT projects, initiatives, and service requests; assist with status updates and follow-ups.
• Serve as the primary point of contact for internal and external communications, including vendors and business partners.
• Assist with procurement of IT equipment, software, and services; manage inventory records and asset tracking.
• Support onboarding and offboarding processes for IT staff, including access requests and documentation.
• Prepare and distribute departmental communications, reports, and presentations as needed.
• Monitor and ensure compliance with company policies, IT standards, and regulatory requirements.
• Assist with budget tracking, invoice processing, and expense reporting for the IT department.
• Provide general administrative support, including ordering supplies, maintaining calendars, and handling correspondence.
• Serve as a liaison with facilities management for IT department workspace needs, repairs, and maintenance requests.
• Assist with space planning, workstation assignments, and moves within the IT department.
• Support safety and emergency procedures, including maintaining contact lists and assisting with evacuation drills.
• Complete any additional responsibilities and/or duties as assigned.

Qualifications

• Minimum of 5 years of experience in an administrative, coordinator, or support role, ideally within an IT or technical environment.
• Strong organizational and time management skills, with attention to detail and accuracy.
• Excellent verbal and written communication skills; ability to interact professionally with all levels of staff and external partners.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with IT ticketing or project management systems.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Experience with procurement, inventory management, or vendor coordination preferred.
• Demonstrated ability to handle sensitive information with integrity and discretion.

Physical Requirements

• Minimal travel to stores, offices, or distribution centers.
• Duties frequently involve being seated for extended periods of time and using computers.
• Ability to see, hear, and speak regularly.
• Ability to grip, reach, and pinch with arms and hands frequently.
• Ability to bend and twist occasionally.

Ollie’s is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran’s status, disability, or any other legally protected status.