Dental Treatment Coordinator - Westerville Parkway Dental

Dental Associates Group; Westerville (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A dental practice in Westerville seeks a treatment coordinator to enhance patient experience and assist in managing daily office operations. Ideal candidates will have strong communication skills, organizational abilities, and preferably, experience with dental software like Open Dental. This role includes greeting patients, scheduling appointments, and handling payments while ensuring a welcoming atmosphere.

Benefits

Great medical benefits

Vision insurance

PTO and sick days

No weekends

Qualifications

• 2 years of experience in a dental setting or similar role.
• Hard-working, self-motivated, and personable.
• Ability to develop rapport with patients.

Responsibilities

• Greet and welcome patients and visitors.
• Schedule patients to maintain efficient office flow.
• Collect payment and prepare financial treatment plans.

Skills

Excellent Communication Skills

Self-motivated

Team Player

Organizational Skills

Tools

Open Dental

Job description

The position offers great medical benefits including 3 health insurance plans to choose from, Vision insurance, PTO, sick days, and NO WEEKENDS!

Our ideal candidate is someone who will be hard-working, self-motivated, personable, and interested in developing a rapport with patients to help them improve their oral health.

Qualifications:

• Excellent Communication Skills.
• Self-motivated, Punctual, Team Player.
• Experience using Open Dental is preferred.
• 2 years experience in a dental setting or a similar role.

The treatment coordinator works alongside the office manager and clinical team to deliver an exceptional patient experience. Ideal candidates should possess a friendly, outgoing demeanor and excellent organizational skills while also having the ability to direct and help maintain full productive schedules.

Essential Functions:

• Greet and welcome patients and visitors to the practice.
• Check-in patients according to office protocol, verifying and updating patient information.
• Confirm the next day's appointments according to protocol and patient preferences.
• Schedule patients for efficient use of the doctor and staff time.
• Maintain a professional reception area.
• Manage recall and inactive patient system.
• Collect payment from patients at the time of service.
• Prepare financial treatment plans and present plan options to patients.
• Gather and verify patient benefits and maintain accurate benefit summaries in dental software.
• Open and close dental offices according to office protocol.
• Handle daily cash transactions and balance the day's transactions.
• Submit insurance claims for completed treatments and prior authorizations.